PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Aamco and Firestone Complete Auto Care as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Aamco
Firestone Complete Auto Care

Aamco and Firestone Complete Auto Care Overview

Total reviews
726
759
Company responses
0
0
Issues resolved
7
9

Aamco and Firestone Complete Auto Care Consumer Ratings

Rank
311 out of 1707 in Service Centers and Repairs category
225 out of 1707 in Service Centers and Repairs category
Customer service
212 in category
168 in category
Price Affordability
264 in category
244 in category
Product or Service Quality
213 in category
154 in category
Value for money
209 in category
195 in category

Aamco and Firestone Complete Auto Care Rating Details

Customer service
1.4 (231 reviews)
1.6 (288 reviews)
Reviewer's quote

Worst customer service experience ever at the Amcoo Transmition in Omaha Nebraska off 60th and L St. I first took my car in to get fixed on January 10th 2021 to get a Transmition put in. Paid over $3000 was going to get the reminder what was need to be fixed in the next week or so When I have...

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Made an appointment 3 days ago to get my oil changed I have been here for 3 hours they did not have the oil And I am still waiting very bad customer service..

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Price Affordability
1.5 (199 reviews)
1.7 (233 reviews)
Reviewer's quote

...when more likely it was diagnosed incorrectly at the first aamco station and he was sold the transmission that he doesn't need I would expect not only a price adjustment but the on board computer to be at no cost as I say they're your franchises they work underneath your corporate name and you certify them as being experts at v-nails the diagnosed equipment and to have the right equipment that does not seem to have happened I would like a...

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like I said before I took my truck in to have it alignment I was told the price would be 79. 99 before taxes so I thought that was with a one year warranty but that's not the case then I called to have it realine and they told me that a one time only for that price and if I wanted a one year...

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Product or Service Quality
1.3 (194 reviews)
1.7 (249 reviews)
Reviewer's quote

...During the next full service with my regular mechanic, they found my catalytic converters were destroyed. Turns out AAMCO had bashed in the sides to access bolts on the transmission instead of removing the exhaust system. They deny it and won't pay for repairs...

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My husband went back in requesting that the tires to be balanced as well as our traction control service. He waited there for four hours waiting for them to get to him. They actually ended up rotating the tires which he had not requested putting one of our new tires on the back and leaving one on...

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Value for money
1.4 (188 reviews)
1.5 (239 reviews)
Reviewer's quote

...I would like my car and money back...

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With each visit I found myself paying more money for some they found associated with the repair, even though its warrantied they look at it as a separate repair, and each repair still doesn't get properly fixed. Recently had my bearings and axle replaced for the third time, took it back with...

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Aamco and Firestone Complete Auto Care Pros and Cons

Pros
  • Nightmare
  • Corporate name
  • Staff
  • Very unsatisfactory
  • I used to be a loyal and happy customer
  • Reasonably nice upfront personnel
Cons
  • Level of professionalism
  • Whole process
  • Service
  • Bad customer service
  • Poor service and excessive charge
  • Long wait

Aamco and Firestone Complete Auto Care Most Positive Reviews

Top rated reviews
5

I went to AAMCO to get a free brake inspection. I had gone to PEP BOYS and gotten the same thing done. PEP BOYS tried...

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5

FIRST OF ALL MY UP MOST THANKS GOES OUT TO (GEORGE GUTIERREZ,RONALD &TECH. CREW) THERE CUSTOMER SERVICE IS BARE...

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5

I really treated fairly in that unit is good and I worked on is on the payment and the money situation so I'm really...

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5

My Explorer started making a horrible noise. Was trading it off that evening! Pulled into Firestone on 71st st in...

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Aamco and Firestone Complete Auto Care Most Critical Reviews

Lowest rated reviews
1

The AAMCO location in Monrovia, CA will *** over if you give them the chance! I had a transmission put into my truck,...

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1

I Brought My 2010 honda Civic to the firestone auto car ctr on convot in san diego for noises under the car,the rep...

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1

Austin, TX. Burnet road location.
I took my Toyota Tundra in June, he first quoted me $2,500 (I understood if more...

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1

This summer my wife took her car to the First Avenue Firestone in Cedar Rapids. The car sat for three weeks and nobody...

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Aamco and Firestone Complete Auto Care Latest Reviews

Recent published reviews
1

I took my scion tc in to have a clutch problem looked at after immediately driving it from on shop to this one because...

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No votes

I visited the Stevens Mill Road, Stallings, NC location last week on June 25, 2020. While there I noticed a small child...

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1

I had my transmission repaired at aamco transmission and total care near culver city LA, through my extended warranty wi...

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No votes

Whats the point of making an appointment if theyre not going to honor it? I literally made an appointment at 8am and...

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Aamco and Firestone Complete Auto Care Products and Services

Most reviewed product and services
  • Aamco Car Repair (114 reviews)
  • Aamco Truck Repair (35 reviews)
  • Aamco Transmission Replacement (29 reviews)
  • Firestone Complete Auto Care Oil Change (91 reviews)
  • Firestone Complete Auto Care Customer Care (70 reviews)
  • Firestone Complete Auto Care Car Repair (66 reviews)