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Aafes Exchange

E-commerce
  • 5 ISSUES RESOLVED
  • 152 TOTAL REVIEWS
  • $80.3K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • No tax 4
  • Prices 2
  • Affordibility 2
  • Star card 1
  • Quick shipping 1

Customers don't like

  • Customer service14
  • Response from management2
  • Poor customer service concerning returning damaged merchandise2
  • Phone waiting time2
  • Never received item2
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Light In The Box

E-commerce
  • 14 ISSUES RESOLVED
  • 2093 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • Horrible customer service68
  • No way to contact a human21
  • Poor service15
  • Delivery14
  • No contact to customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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