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Aafes Exchange

E-commerce
  • 5 ISSUES RESOLVED
  • 156 TOTAL REVIEWS
  • $83K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • No tax 5
  • Affordibility 3
  • Star card 2
  • Prices 2
  • Quick shipping 1

Customers don't like

  • Customer service15
  • Response from management2
  • Poor customer service concerning returning damaged merchandise2
  • Phone waiting time2
  • Never received item2
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Dhgate

E-commerce
  • 19 ISSUES RESOLVED
  • 2355 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $312 AVERAGE LOSS
3.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Turnaround Time
  • Customer service 40
  • Prices 18
  • Products 15
  • Price 15
  • Good price 13

Customers don't like

  • Customer service40
  • No refund8
  • False tracking number8
  • Deceitful tactics8
  • Shipping time5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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