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Aafes Exchange

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 129 TOTAL REVIEWS
  • $74.5K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • No tax 3
  • Star card 1
  • Proximity from home 1
  • Prices 1
  • Affordibility 1

Customers don't like

  • Customer service5
  • Response from management2
  • Never received item2
  • Rudeness and incompetence1
  • Phone waiting time1
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Amazon

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 1404 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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