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Aaa Travel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $16.6K CLAIMED LOSSES
  • $720 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Website 1
  • Easy to make online reservation 1

Customers don't like

  • Problem not resolved8
  • Agent lying4
  • Supervisors unavailable2
  • Pricing extreme2
  • Customer service2
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Travelocity

Travel Agencies
  • 0 ISSUES RESOLVED
  • 589 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $839 AVERAGE LOSS
1.4
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Will never use again 11
  • Website 3
  • Prices 3
  • E-mail confirmation 3
  • Nice customer service people 1

Customers don't like

  • Poor customer service31
  • Outright lies5
  • Huge hassle5
  • Long wait times on phone4
  • That they passed the buck to the airlines2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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