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Aaa Travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $13.5K CLAIMED LOSSES
  • $712 AVERAGE LOSS
1.6
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Website 1
  • Easy to make online reservation 1

Customers don't like

  • Problem not resolved6
  • Supervisors unavailable2
  • Agent lying2
  • Uninformed travel agent1
  • Pricing extreme1
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Orbitz

Travel Agencies
  • 3 ISSUES RESOLVED
  • 371 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Easy to book 3
  • Price 2
  • Site filters 1
  • Easiness 1
  • Complaint solved after i had sent out almost 400 emails 1

Customers don't like

  • Customer service7
  • Poor contact information4
  • Ability to change4
  • No refund for their mistake3
  • Near useless website3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1365929

first won't compare as Orbitz is owned by Expedia, bad news

AAA farmes out you travel needs to other travel co. Pleasant Holiday ( BBB D- rated ) by the way P/H is owned by Expedia ,which is part of Trip Advisor also owned by Expedia, that's why you can't review travel agency on Trip Advisor ( don't bit the hand that feeds you )