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Aaa Travel

Travel Agencies
  • 1 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $13.1K CLAIMED LOSSES
  • $727 AVERAGE LOSS
1.6
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Easy to make online reservation 1
  • Website 1

Customers don't like

  • Problem not resolved6
  • Agent lying2
  • Supervisors unavailable2
  • Customer service1
  • Pricing extreme1
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Expedia

Travel Agencies
  • 11 ISSUES RESOLVED
  • 1831 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price comparisons 10
  • Easy website 9
  • Lower price 7
  • Initial price 5
  • Ease of use 4

Customers don't like

  • Extremely poor customer service56
  • Lack of response from expedia21
  • Substandard service15
  • False claims13
  • Incompetent staff12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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