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  • 0 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $140K AVERAGE LOSS
1.1
Customer service
Turnaround Time
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Truck driver 1
  • Furniture arrived in tact 1
  • Drivers were great 1

Customers don't like

  • Poor service2
  • Bait and switch shipping rates2
  • Service1
  • Rudeness of dispatch1
  • Customer service1
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Lbc Express

Shipping
  • 16 ISSUES RESOLVED
  • 1350 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $8.6K AVERAGE LOSS
1.7
Customer service
Turnaround Time
Website
Billing Practices
Exchange, Refund and Cancellation Policy
  • Very irritating 13
  • Outlets are everywere 9
  • Online tracking 4
  • Customer service 4
  • Still loyal to lbc 3

Customers don't like

  • Delayed delivery30
  • Poor service17
  • Lack of communication14
  • Delivery13
  • Poor customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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