A Matter of Fax vs Roku

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A Matter of Fax

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $244 AVERAGE LOSS
3.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Price 2
  • Costumer service 1
  • Service 1

Customers don't like

  • Bait and switch2
  • Bait andswitch1
  • No communication1
  • No regard for customers1
  • Product received was not generic equivalent of product ordered1

Products by A Matter of Fax

No items

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Roku

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 149 TOTAL REVIEWS
  • $3.6K CLAIMED LOSSES
  • $77 AVERAGE LOSS
1.5
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Easy installation 2
  • Would like the product if it worked the way its supposed to 2
  • Having netflix and hulu 2
  • Price 2
  • Watching a lot of free tv 1

Customers don't like

  • Customer service12
  • Connectivity issues5
  • Does not stand behind product5
  • Losing connection all the time4
  • Roku server issues4

Products by Roku

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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