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A Matter of Fax

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $244 AVERAGE LOSS
3.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Price 2
  • Costumer service 1
  • Service 1

Customers don't like

  • Bait andswitch1
  • No communication1
  • Product received was not generic equivalent of product ordered1

Products by A Matter of Fax

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Logitech

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $14.2K CLAIMED LOSSES
  • $278 AVERAGE LOSS
1.9
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Mike and sunshine in the customer care 2
  • Awesome products 1
  • Gamer mouse 1
  • Product itself 1
  • Trackball m570 1

Customers don't like

  • Lousy after purchase service3
  • Lack of support2
  • Treatment by customer service2
  • Time taking to replace keyboard under warranty1
  • Website customer service - an endless loop of no support1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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