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A Matter of Fax

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $244 AVERAGE LOSS
3.0
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Price 2
  • Service 1
  • Customer service 1

Customers don't like

  • Product received was not generic equivalent of product ordered1
  • No communication1
  • Bait andswitch1

Products by A Matter of Fax

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GearBest

Gadgets and Accessories
  • 51 ISSUES RESOLVED
  • 2720 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $301 AVERAGE LOSS
3.3
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 63
  • Price 56
  • Customer service 38
  • Fast shipping 26
  • Quality 19

Customers don't like

  • Horrible customer service67
  • Customer service10
  • Given the run-around9
  • Customer care9
  • Being cheated9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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