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A Matter of Fax

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $244 AVERAGE LOSS
3.1
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Price 2
  • Customer service 1
  • Service 1

Customers don't like

  • Bait andswitch1
  • No communication1
  • Product received was not generic equivalent of product ordered1

Products by A Matter of Fax

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Gearbest

Gadgets and Accessories
  • 41 ISSUES RESOLVED
  • 1357 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $280 AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Prices 32
  • Price 26
  • Customer service 24
  • Good quality 16
  • Competetive prices 14

Customers don't like

  • Horrible customer service14
  • Customer care9
  • Customer support8
  • Given the run-around8
  • Very worst customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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