800notes vs Directv

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800notes

Media
  • 0 ISSUES RESOLVED
  • 45 TOTAL REVIEWS
  • $1K CLAIMED LOSSES
  • $1K AVERAGE LOSS
3.6
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Seeing a listing for unknown phone calls 2
  • Maybe too good 1
  • Phone number knowledge 1
  • Shut it down 1
  • Who shut 800notes down 1

Customers don't like

  • Cyber-bully registered users5
  • Know it all behavior3
  • No interest in understanding3
  • Assumptions made with little information2
  • Displays of false information2

Products by 800notes

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Directv

Telecommunications
  • 21 ISSUES RESOLVED
  • 8113 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $870 AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Having tv when it does work 23
  • Picture quality 11
  • It was good until you got shady 6
  • Sound quality 6
  • Service installer was courteous 6

Customers don't like

  • Poor customer service92
  • Customer service50
  • Lack of service38
  • Deceptive practices20
  • Small print and 24-month contract18

Products by Directv

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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