PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cox Communications and 800notes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cox Communications
800notes

Cox Communications and 800notes Overview

Total reviews 1888 122
Company responses 0 0
Issues resolved 17 1

Cox Communications and 800notes Consumer Ratings

Rank
489 out of 2028 in Telecommunications category
8 out of 116 in Background and People Search category
Customer service
407 in category
7 in category
Product or Service Quality
355 in category
8 in category
Billing Practices
443 in category
13 in category
Price Affordability
583 in category
4 in category

Cox Communications and 800notes Rating Details

Customer service
1.4
(774 reviews)
2.5
(32 reviews)
Reviewer's quote

...No phone number for customer service. Just AWFUL!..

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Any thread that acquired a significant response /readership accompanies challenged trolls that ruined their service, they usually have avatars and simply antagonize with rather juvenile behavior..

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Product or Service Quality
1.7
(706 reviews)
2.9
(33 reviews)
Reviewer's quote

ACP cox will not transfer service I have called for four weeks for one thing to be done. Now I have no service and a bill...

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Anyway, you can block any and all numbers that are bothering you and they will receive an out-of-service tone and won't be able to leave a message. But then again, saying things like that would probably put 800 notes out of business. Anyway, I've been posting on there for years, but I have never...

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Billing Practices
1.5
(684 reviews)
1.7
(11 reviews)
Reviewer's quote

I believe the FCC needs to step in here and/or escalate Cox's issues to the appropriate agencies to protect the customer from such poor service and billing practices. As I have told many reps to put into the notes, my comment about Cox is, "Aside from that, Mrs. Lincoln, how was the play?" I have...

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You think initially its a good place to post scam phone calls you have received. That proves to not be true once the mods, owner and others on the board immediately begin trolling you as much as they can. They even create puppet accounts and gain access to information via collecting your email and...

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Price Affordability
1.4
(658 reviews)
3.5
(21 reviews)
Reviewer's quote

...Given the above, what is the best price you can give me and EXACTLY what is included?..

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I've noticed that the admin on this site fluffs phone numbers with fictitious Comments for the purpose of SEO (my guess) and I've seen that the site also steals content from other sites.

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Cox Communications and 800notes Pros and Cons

Pros
  • Internet speed
  • No resolution
  • I am very upset and disguss about cox cable and there
  • Great service
  • Consumer protection
  • Seeing a listing for unknown phone calls
Cons
  • Awful customer service
  • Service support
  • Fraudulent billing schemes
  • No interest in understanding
  • Cyber-bully registered users
  • Moderators do not follow their own tos rules

Cox Communications and 800notes Most Positive Reviews

Top rated reviews
5

I like to know why everyday at 2 o'clock when I'm watching The Steve Harvey Show Dr Oz on WNB wh Channel it freezes up...

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5

I rely on 800 Notes to identify good or bad numbers. I receive so many garbage calls that i need this service to decide...

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5

These techs are knowledgeable, respectful, and efficient. Professional all the way. Convenience of the call before from...

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5

I still find information on numbers there, for free, that other services don't have information about

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Cox Communications and 800notes Most Critical Reviews

Lowest rated reviews
1

ACP cox will not transfer service I have called for four weeks for one thing to be done. Now I have no service and a...

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1

You think initially its a good place to post scam phone calls you have received. That proves to not be true once the...

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1

My car was damaged while leaving my driveway by a COX box. I have been attempting to have this box removed for a long...

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1

Its not surprising to see the 800notes hangers-on talking up the greatness of their mutual admiration society. As a...

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Cox Communications and 800notes Latest Reviews

Recent published reviews
No votes

I refuse to pay any fee to talk to anyone and if this is how you treat your customers when they call to report a line...

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No votes

This used to be a good helpful website. However, now there are several moderators that post mean negative shaming...

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No votes

Cox solved my problem quickly at the corporate office! thank you for your website. My service is back on and I also got...

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No votes

800notes.com used to be a decent website, with some information for people to research about those wonderful...

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