PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cox Communications and 800notes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cox Communications
800notes

Cox Communications and 800notes Overview

Total reviews
1475
114
Company responses
1
0
Issues resolved
5
1

Cox Communications was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 1475 reviews. It is 1361 reviews more than 800notes received since May 1, 2011. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with 800notes customer support team than with Cox Communications customer service.

Cox Communications and 800notes Consumer Ratings

Rank
250 out of 1908 in Telecommunications category
3 out of 76 in Background and People Search category
Customer service
182 in category
2 in category
Product or Service Quality
161 in category
1 in category
Billing Practices
202 in category
4 in category

Cox Communications and 800notes Rating Details

Customer service
1.4 (541 reviews)
2.7 (29 reviews)
Reviewer's quote

...Over the last couple of years, they have REALLY improved customer service..

Jon K

Anyway, you can block any and all numbers that are bothering you and they will receive an out-of-service tone and won't be able to leave a message. But then again, saying things like that would probably put 800 notes out of business. Anyway, I've been posting on there for years, but I have never...

Sarah B
Product or Service Quality
1.7 (501 reviews)
3.1 (30 reviews)
Reviewer's quote

had cox telephone and internet for years,now they can not service land line. found local office,only temporary workers in it..

PissedConsumer1736357

...I am not associated with 800notes in any way other than using their service over the years..

PissedConsumer1246023
Billing Practices
1.4 (485 reviews)
1.9 (9 reviews)
Reviewer's quote

...be valid options at all, I've got to say that since I've moved, I've really gotten a doo-doo taste in my mouth left by the poor customer service, backwards billing practices, and unapologetic downtime that Cox has forced up my butt, and subsequently down my throat, which accounts for the poor aftertaste. Granted, I live in a sparsely populated rural area, my township has a population of less than 10 thousand people, but I now come to recognize the following issues:...

PissedConsumer1301130

I've noticed that the admin on this site fluffs phone numbers with fictitious Comments for the purpose of SEO (my guess) and I've seen that the site also steals content from other sites.

PissedConsumer1752543

Cox Communications and 800notes Pros and Cons

Pros
  • Internet speed
  • I am very upset and disguss about cox cable and there
  • No resolution
  • Consumer protection
  • Great service
  • Exchange of information freely
Cons
  • Awful customer service
  • Service support
  • Fraudulent billing schemes
  • No interest in understanding
  • Cyber-bully registered users
  • Know it all behavior

Cox Communications and 800notes Most Positive Reviews

Top rated reviews
5

I HATE Cox! We pay more than $300 a month for phone, high speed Internet, and email. That's not only a hyper-inflated...

5

800notes is just a place on the internet - a service. Every person that visits the place - many people, many different...

Cox Communications and 800notes Most Critical Reviews

Lowest rated reviews
1

Cox cable okc should be sued via class action. No other monthly service whether electric or gas or my lawn service...

1

800 notes is the biggest fraud scam unethical *** swilling piece of *** I have ever encountered in my life! The owner...

Cox Communications and 800notes Latest Reviews

Recent published reviews
1

We had service for 1 month at a memory care center for my 85 year old relative. We had to move her and canceled the serv...

Read all 1475 reviews
1

I've noticed that the admin on this site fluffs phone numbers with fictitious Comments for the purpose of SEO (my...

Read all 114 reviews

Cox Communications and 800notes Products and Services

Most reviewed product and services
  • Cox Communications Internet Service (255 reviews)
  • Cox Communications Bundle (128 reviews)
  • Cox Communications Customer Care (121 reviews)
  • 800notes Website (40 reviews)
  • 800notes Phone Number Lookup (19 reviews)
  • 800notes Customer Care (6 reviews)