PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wawa and 7 Eleven as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wawa
7 Eleven

Wawa and 7 Eleven Overview

Total reviews 212 403
Company responses 0 0
Issues resolved 1 2

Wawa and 7 Eleven Consumer Ratings

Rank
69 out of 400 in Food Stores category
63 out of 333 in Supermarkets and Malls category
Customer service
82 in category
55 in category
Website
21 in category
43 in category
Discounts and Special Offers
66 in category
59 in category
Diversity of Products or Services
64 in category
71 in category

Wawa and 7 Eleven Rating Details

Customer service
1.9 (74 reviews)
1.6 (156 reviews)
Reviewer's quote

...COVID has become a poor excuse for poor customer service. I am a long time WAWA app user. I always kept money on the app...

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...business and I don't know who to go to I'm not even a person that likes to complain I'm just sick to death of the rudeness the nastiness I hate where all customer service has gone over the years it's it's so sad empathetic that we spend our money our hard-earned money and we can't even get a thank-you or a smile as you walk through the door I even said thank you and the man says whatever like what the...

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Website
3.3 (66 reviews)
2.5 (124 reviews)
Reviewer's quote

Completely terrible website for the WAWA Credit Card. I have had nothing but trouble and issues with it ever since I signed up. Today was the very last straw! I received my WAWA Credit Card and signed up online 27Jan2018 and made a payment...

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...I would like to apologise from posting it publicly here as there was no feedback form for me to fill in on the 7 Eleven website. ..

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Discounts and Special Offers
2.5 (65 reviews)
2.2 (124 reviews)
Reviewer's quote

...In order to use the "Rewards", you'd have to check elsewhere to see if you have any offers. A second tap takes you to another misnamed item called the "Gift Card". It's not a "gift"..

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Don't try to go to Alameda and potomac 711 with discounts. There is one lady who won't listen to you and she yells saying there isn't a coupon or email promotion. When I showed her it, she doesn't look...

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Diversity of Products or Services
3 (65 reviews)
2.4 (124 reviews)
Reviewer's quote

...Yet I watch employees touching their face mask then grabbing my products. When I ask for them not to handle said products they tell me it is store policy. And if I want to buy stuff from store this is how my products will be handled...

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...Sometimes we run low on some chief products, but that's due to delayed ordering. My store is better than 90% of the stores in this town. Most of the employees who work for the franchisee I work for are all good people...

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Wawa and 7 Eleven Pros and Cons

Pros
  • Location
  • Most people smile
  • I used to love you guys
  • Always open
  • These employees are friendly greed you with a smile
  • Convenient location near my home for coffeemilkcigarettes
Cons
  • Dissappointed
  • Todays management daytime and night wete rude and disrespectful
  • Requested and need to speak with someone of authority
  • Customer service
  • Rude behavior
  • Lack of flexibility and poor customer service

Wawa and 7 Eleven Most Positive Reviews

Top rated reviews
5

I am not a complainer and have worked in customer service myself. I understand having fun at work or even becoming a bit...

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5

The night shift cashier in 7eleven multimedia university cyberjaya is very rude, don't know how to treat a customer. Is...

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5

Wonderful customer serviceClapping Charolette and; Traci.
On Thursday ,March 26, 2020 , My car was over heating, so, I went...

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5

My wife's car broke down in front of a
Seven Eleven at the corner of Bailey rd and West Henrietta Rd in Henrietta NY....

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Wawa and 7 Eleven Most Critical Reviews

Lowest rated reviews
1

Pump $10.00 of regular gas at $2.46 a gallon...Receipt shows premium and charge $2.86 a gallon ..Attendant told my...

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1

On Friday 11/28/2014 around afternoon It was raining in Tukwila,WA and I had an umbrella. I walked to a near by 711 at...

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1

I worked at Wawa for 3 god awful years outside pumping gas and it was absolutely the worst working environment i had...

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1

There is several places one is 7 eleven on Mt Olivet in parchment and 3 Marathon gas stations don't give you the...

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Wawa and 7 Eleven Latest Reviews

Recent published reviews
No votes

My complaint was handled by my manager Amber shes awesome thank you

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No votes

Gift card problem I want my money back

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1

On 9/8/2020 at 3:00 pm I called an order into wawa on union Blvd. in Allentown PA. for 18 breakfast sandwiches and two b...

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No votes

Went into 7/11 about 1:30pm got coffee charged full price when I questioned it they had no idea what I was talking...

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Wawa and 7 Eleven Products and Services

Most reviewed product and services
  • Wawa Sandwich (25 reviews)
  • Wawa Customer Care (24 reviews)
  • Wawa Manager (22 reviews)
  • 7 Eleven Customer Care (69 reviews)
  • 7 Eleven Cashier (59 reviews)
  • 7 Eleven Manager (34 reviews)