PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 7 Eleven and Wawa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

7 Eleven
Wawa

7 Eleven and Wawa Overview

Total reviews 416 220
Company responses 0 0
Issues resolved 2 1

7 Eleven and Wawa Consumer Ratings

Rank
71 out of 349 in Supermarkets and Malls category
68 out of 409 in Food Stores category
Customer service
56 in category
88 in category
Product or Service Quality
63 in category
48 in category
Price Affordability
84 in category
30 in category
Diversity of Products or Services
75 in category
70 in category

7 Eleven and Wawa Rating Details

Customer service
1.6 (161 reviews)
1.8 (78 reviews)
Reviewer's quote

...These are Afro American people working treating Afro American customers with TERRIBLE CUSTOMER SERVICE. It does not make sense. With all of this Race Crimes in the news and you can not get respect from your own race...

Read full review

...COVID has become a poor excuse for poor customer service. I am a long time WAWA app user. I always kept money on the app...

Read full review
Product or Service Quality
2 (138 reviews)
2.6 (65 reviews)
Reviewer's quote

Employees swearing at customers, refusing service, always keeping change, forcing women, me included to give out personal information in order to be able to use my 7-11 card, making me feel sexually exploited. And CORPORATE OFFICES, after contacting twice this week, have not contacted me regarding...

Read full review

...I hate to say it but bad customer Service seems to be a byproduct of COVID. Can someone please call me at 148******** and help get this straightened out?!..

Read full review
Price Affordability
2.3 (133 reviews)
3.1 (68 reviews)
Reviewer's quote

...The a price of $3. 49 was on the shelf. The clerk rang up $3...

Read full review

i went to the Wawa on RT 209 in brodheadsville, PA around 1am Nov 9, 2020. the man behind the counter making sandwiches has a real chip on his shoulder. while i was using the touchpad to place my order i asked him if the hogies were still $5 each. he replied with a nasty and snappy "I DONT KNOW". i...

Read full review
Diversity of Products or Services
2.4 (127 reviews)
3 (68 reviews)
Reviewer's quote

...Sometimes we run low on some chief products, but that's due to delayed ordering. My store is better than 90% of the stores in this town. Most of the employees who work for the franchisee I work for are all good people...

Read full review

...Yet I watch employees touching their face mask then grabbing my products. When I ask for them not to handle said products they tell me it is store policy. And if I want to buy stuff from store this is how my products will be handled...

Read full review

7 Eleven and Wawa Pros and Cons

Pros
  • Always open
  • These employees are friendly greed you with a smile
  • Convenient location near my home for coffeemilkcigarettes
  • Location
  • I used to love you guys
  • Most people smile
Cons
  • Customer service
  • Rude behavior
  • Lack of flexibility and poor customer service
  • Dissappointed
  • Todays management daytime and night wete rude and disrespectful
  • Requested and need to speak with someone of authority

7 Eleven and Wawa Most Positive Reviews

Top rated reviews
5

The night shift cashier in 7eleven multimedia university cyberjaya is very rude, don't know how to treat a customer. Is...

Read full review
5

I am not a complainer and have worked in customer service myself. I understand having fun at work or even becoming a bit...

Read full review
5

My wife's car broke down in front of a
Seven Eleven at the corner of Bailey rd and West Henrietta Rd in Henrietta NY....

Read full review
5

Wonderful customer serviceClapping Charolette and; Traci.
On Thursday ,March 26, 2020 , My car was over heating, so, I went...

Read full review

7 Eleven and Wawa Most Critical Reviews

Lowest rated reviews
1

On Friday 11/28/2014 around afternoon It was raining in Tukwila,WA and I had an umbrella. I walked to a near by 711 at...

Read full review
1

Pump $10.00 of regular gas at $2.46 a gallon...Receipt shows premium and charge $2.86 a gallon ..Attendant told my...

Read full review
1

There is several places one is 7 eleven on Mt Olivet in parchment and 3 Marathon gas stations don't give you the...

Read full review
1

I worked at Wawa for 3 god awful years outside pumping gas and it was absolutely the worst working environment i had...

Read full review

7 Eleven and Wawa Latest Reviews

Recent published reviews
1.8

Customer complaint . racial discrimination is being practice at one of your 7-11 locations in California .In the city of...

Read full review
2

i went to the Wawa on RT 209 in brodheadsville, PA around 1am Nov 9, 2020. the man behind the counter making sandwiches...

Read full review
No votes

Case CS0576052 has been closed who the *** closed out my case without me even having a chance to speak literally speak...

Read full review
3.3

Several pumps inop , code 06
pump i used no receipt
pumping VERY slow probably needs filter changed
hot chocolate , no choc...

Read full review

7 Eleven and Wawa Products and Services

Most reviewed product and services
  • 7 Eleven Cashier (59 reviews)
  • 7 Eleven Manager (34 reviews)
  • 7 Eleven Coffee (13 reviews)
  • Wawa Sandwich (25 reviews)
  • Wawa Manager (22 reviews)
  • Wawa Sanitary Conditions (6 reviews)