PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 7 Eleven and Wawa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

7 Eleven
Wawa

7 Eleven and Wawa Overview

Total reviews
356
187
Company responses
0
0
Issues resolved
2
0

7 Eleven was first mentioned on PissedConsumer on Oct 21, 2008 and since then this brand received 356 reviews. It is 169 reviews more than Wawa received since Dec 27, 2011.

7 Eleven and Wawa Consumer Ratings

Rank
55 out of 482 in Supermarkets and Malls category
53 out of 622 in Food Stores category
Customer service
47 in category
72 in category
Product or Service Quality
45 in category
44 in category
Price Affordability
66 in category
29 in category

7 Eleven and Wawa Rating Details

Customer service
1.7 (135 reviews)
1.9 (61 reviews)
Reviewer's quote

...worse off the customer service group is hiding behind the policy. Well it is a *** policy. fix it..

Nathan T

...This is the only Wawa that I have been to that is this lapsed in customer service skills..

Nicole H
Product or Service Quality
2.1 (115 reviews)
2.5 (51 reviews)
Reviewer's quote

The older lady who works at 6495 S Pecos Las Vegas, NV is by FAR the rudest woman I have ever experienced in customer service. She should NOT work with the public..

Kelly P

Awful customer service by this lady, at Philadelphia location..

Tetyana J
Price Affordability
2.2 (110 reviews)
3.1 (55 reviews)
Reviewer's quote

...Coffee keeps me happy and I drove to the store, wasted the gas, patronized the establishment and was ready to knuckle down the price for my favorite brew. I am a repeat customer at that store, and even have the app. Instead I what I got was a cup of attitude and corporate greed...

Donald D

I went to the Ryders lane Wawa and ordered a sub non-toasted, with only mayo and extra cheese. When I got home the bread was rock hard and it had raw onions on it. I called and spoke to the manager who assured me that the following day I could go in any time and get a new sub. It was pouring rain...

Louisiana

7 Eleven and Wawa Pros and Cons

Pros
  • Always open
  • These employees are friendly greed you with a smile
  • Convenient location near my home for coffeemilkcigarettes
  • I used to love you guys
  • Other workers
  • Most people smile
Cons
  • Rude behavior
  • Customer service
  • Rude staff
  • Dissappointed
  • Specific workers
  • Requested and need to speak with someone of authority

7 Eleven and Wawa Most Positive Reviews

Top rated reviews
5

My wife's car broke down in front of a
Seven Eleven at the corner of Bailey rd and West Henrietta Rd in Henrietta NY....

5

I am not a complainer and have worked in customer service myself. I understand having fun at work or even becoming a bit...

7 Eleven and Wawa Most Critical Reviews

Lowest rated reviews
1

On Friday 11/28/2014 around afternoon It was raining in Tukwila,WA and I had an umbrella. I walked to a near by 711 at...

1

Pump $10.00 of regular gas at $2.46 a gallon...Receipt shows premium and charge $2.86 a gallon ..Attendant told my...

7 Eleven and Wawa Latest Reviews

Recent published reviews

I need hr number so i.can get my hire date and to.see if im rehirable

Read all 356 reviews
3

I told wawa employee that coffee was not hot,,it didn't even melt the sugar,,,she replied I touched it its hot,,,,wa wa...

Read all 187 reviews

7 Eleven and Wawa Products and Services

Most reviewed product and services
  • 7 Eleven Customer Care (68 reviews)
  • 7 Eleven Cashier (57 reviews)
  • 7 Eleven Manager (34 reviews)
  • Wawa Sandwich (25 reviews)
  • Wawa Customer Care (22 reviews)
  • Wawa Manager (21 reviews)