PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 7 Eleven and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

7 Eleven
Walmart

7 Eleven and Walmart Overview

Total reviews
351
8302
Company responses
0
1
Issues resolved
2
72

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8302 reviews. It is 7951 reviews more than 7 Eleven received since Oct 21, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with 7 Eleven customer support team and Walmart customer service.

7 Eleven and Walmart Consumer Ratings

Rank
58 out of 614 in Supermarkets and Malls category
53 out of 614 in Supermarkets and Malls category
Customer service
48 in category
56 in category
Staff
57 in category
49 in category
Product or Service Quality
45 in category
43 in category

According to consumer ratings and reviews, Walmart ranks 5 points higher in the Supermarkets and Malls category than 7 Eleven. People gave 7 Eleven 1.7 stars for Customer service criterion in Supermarkets and Malls category and it is 61 points higher than the worst rated brand in this category. At the same time, Walmart was rated 1.6 stars for Customer service criterion in this category and it is 53 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Walmart has a higher rating than 7 Eleven. Regarding Product or Service Quality criterion, consumers gave 7 Eleven 2.1 stars and it is 59% greater than other in category. Walmart however was rated 2.1 stars and it is 61% greater than other in category.

7 Eleven and Walmart Rating Details

Customer service
1.7 (135 reviews)
1.6 (2606 reviews)
Reviewer's quote

...worse off the customer service group is hiding behind the policy. Well it is a *** policy. fix it..

Nathan T

...my last gift card, I already exchange it twice for another Walmart gift card because it does not work, it is a waste of time, and sometimes customer service doesn't even know have to resolve this issue. I will never ask for a Walmart gift card in the future..

PissedConsumer1723762
Staff
1.7 (125 reviews)
1.8 (2205 reviews)
Reviewer's quote

...Pls educate your staff..

PissedConsumer1360607

...This is very disturbing and I cannot believe this is how you handle matters with incompetent staff. Also, the next day I called and got the manager Gale on the phone. I called to make sure I had the managers names right so I didn't accuse the wrong people and he said I had to file a police report...

Aariana
Product or Service Quality
2.1 (114 reviews)
2.1 (2100 reviews)
Reviewer's quote

At another store I was lied to and overcharged for the same cup of coffee, even when the product was clearly marked at a certain price on a banner over the front door. I questioned that and my intellect and observation skills were clearly outclassed by a forked tongue. The owner in case number one...

Donald D

I am an Elderly heart patient, I order from Walmart because of the convince. I do not have a car, nor do I have anyone who lives with me. I live on the second floor of my Apartment Building, getting up and down the stairs is next to impossible for me. I have asked in the past that no packages be...

Rodman

7 Eleven and Walmart Pros and Cons

Pros
  • Always open
  • These employees are friendly greed you with a smile
  • Convenient location near my home for coffeemilkcigarettes
  • Prices
  • Location
  • Convenience
Cons
  • Rude behavior
  • Customer service
  • Rude staff
  • Customer service
  • Service
  • Management

7 Eleven and Walmart Most Positive Reviews

Top rated reviews
5

My wife's car broke down in front of a
Seven Eleven at the corner of Bailey rd and West Henrietta Rd in Henrietta NY....

5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

7 Eleven and Walmart Most Critical Reviews

Lowest rated reviews
1

On Friday 11/28/2014 around afternoon It was raining in Tukwila,WA and I had an umbrella. I walked to a near by 711 at...

1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

7 Eleven and Walmart Latest Reviews

Recent published reviews
1

Pada hari 19/11/19 saya membayar tnb bil saya melalui e wallet dekat 7 eleven branch #2553 cashier bername Aminuddin...

Read all 351 reviews
1

I ordered a Sony PlayStation 4 Slim online that was priced incorrectly. When Walmart noticed their error they canceled...

Read all 8302 reviews

7 Eleven and Walmart Products and Services

Most reviewed product and services
  • 7 Eleven Customer Care (67 reviews)
  • 7 Eleven Cashier (57 reviews)
  • 7 Eleven Manager (34 reviews)
  • Walmart Customer Care (715 reviews)
  • Walmart Manager (540 reviews)
  • Walmart Cashier (427 reviews)