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5linx

Telecommunications
  • 0 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $22.1K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Diversity of Products or Services
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Energy at the national conventions 2
  • How they actually care about you 2
  • Meeting wonderful reps and new people 2
  • Selection of the best cities to host national conventions 2
  • User friendly website 2

Customers don't like

  • Being misled1
  • Deceptive and misleading1
  • Deceptive claims to customers1
  • Point-system1
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1500 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Diversity of Products or Services
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Internet speed when it works 11
  • No contract 7
  • Field technician 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Argumentative customer service15
  • No solution to simple task15
  • Lack of problem solving9
  • Customer service7
  • Frequent cable outages6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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