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5linx

Telecommunications
  • 0 ISSUES RESOLVED
  • 84 TOTAL REVIEWS
  • $22.1K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.8
Diversity of Products or Services
Website
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
  • Energy at the national conventions 2
  • How they actually care about you 2
  • Meeting wonderful reps and new people 2
  • Selection of the best cities to host national conventions 2
  • User friendly website 2

Customers don't like

  • Being misled1
  • Deceptive and misleading1
  • Deceptive claims to customers1
  • Point-system1
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Directv

Telecommunications
  • 25 ISSUES RESOLVED
  • 9308 TOTAL REVIEWS
  • $1.8M CLAIMED LOSSES
  • $853 AVERAGE LOSS
1.7
Diversity of Products or Services
Website
Customer service
Exchange, Refund and Cancellation Policy
Billing Practices
  • Picture quality 27
  • Having tv when it does work 24
  • Service installer was courteous 20
  • Great choice of channels 19
  • Customer service employees were respectful and polite 14

Customers don't like

  • Poor customer service332
  • Evasive billing practices41
  • Broken promises32
  • Not getting issues resolved25
  • Deceptive practices24
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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