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5linx

Telecommunications
  • 0 ISSUES RESOLVED
  • 85 TOTAL REVIEWS
  • $22.3K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Diversity of Products or Services
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Energy at the national conventions 2
  • How they actually care about you 2
  • Meeting wonderful reps and new people 2
  • Selection of the best cities to host national conventions 2
  • User friendly website 2

Customers don't like

  • Being misled1
  • Deceptive and misleading1
  • Deceptive claims to customers1
  • Point-system1
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Cox Communications

Telecommunications
  • 2 ISSUES RESOLVED
  • 1062 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Diversity of Products or Services
Website
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • No resolution 6
  • Internet speed 6
  • Only apologies 4
  • Represenative was nice 4
  • Past performance 4

Customers don't like

  • Awful customer service18
  • Service support7
  • Current performance6
  • Did not honor committments5
  • Billing4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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