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50 Floor

Home Construction and Repair
Has verified representatives
  • 1 ISSUES RESOLVED
  • 38 COMPANY RESPONSES
  • 85 TOTAL REVIEWS
3.4
Customer service
Website
Diversity of Products or Services
Turnaround Time
Reliability
  • Installers 2
  • Product choice 1
  • Second round of installers 1

Customers don't like

  • Unsatisfied5
  • Installation4
  • Deplorable customer service3
  • No calls back3
  • Lie about the contract3
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Empire Today

Household Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 781 COMPANY RESPONSES
  • 791 TOTAL REVIEWS
3.3
Customer service
Website
Diversity of Products or Services
Turnaround Time
Reliability
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Were quick to install 2

Customers don't like

  • Customer service14
  • Horrible customer service9
  • Lack of caring9
  • Quality of the job9
  • Way the installation went and the end product7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
I think people need to watch Empire's sales reps. I had them out for a pricing on 2 rooms total of 494 SF. Now I had already let them do my home for flooring and it was more than 494 SF and it only cost me $4K. I was good with that and things went well. BUT not this time. I ordered a vinyl laminate wood flooring and the sales rep gave me a price of $11,365.00 and I dropped. It doesn't take a genius to know that was wrong. It wasn't even real wood. So I called back and the kid told me his boss said I could have it for $8K and some change. again, I'm still numb. I knew then it was a total rip off. So I will never recommend or use them again. So now I'm getting my flooring from Lumber Liquidators $4100.00. More like it.
Anonymous
#1276383
I only used 50 Floor. But I felt I needed to write about not getting the full picture explained in terms of their 12 month no interest deal with Wells Fargo. I was charged 27.99 % on my flooring because I was 3 weeks late at the near end of the contract. I still thought I had 3 weeks. I had been making double payments every month. Well after I made the 2nd to last payment I got charged $534.00 in interest. I had not done a deal like this before and myself and my boyfriend were under a total different impression of theirs. The whole explanation was not so clear. But you cannot fight the Big Boys. Be very careful and make sure the salesman is very clear. BUYER BEWARE !! Breeze, ***, Ga.
Anonymous
Looking to compare laminate flooring with 50floor or Empire..any experience with these two companies & product? Located outside Charlotte