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4seating

Furniture and Decor
Has verified representatives
  • 0 ISSUES RESOLVED
  • 4 COMPANY RESPONSES
  • 46 TOTAL REVIEWS
  • $39K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
3.4
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Entire experience 2
  • Quality of material and look of seating 1
  • Richard our rep helped quickly was very nice with our issues 1
  • Solid experience 1
  • Whole scenario 1

Customers don't like

  • Dont know yet1
  • Shipping1
  • Shipping and white glove delivery failed to meet expectations1
  • Website was a little hard to maneuver1
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Ashley Furniture

Furniture and Decor
Has verified representatives
  • 9 ISSUES RESOLVED
  • 1 COMPANY RESPONSES
  • 2258 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.6
Customer service
Website
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Design of furniture 19
  • Salesperson 11
  • Price 7
  • Delivery driver and helper 5
  • Salesman and manager were great 5

Customers don't like

  • Being lied to37
  • Quality of furniture24
  • Customer service sucks23
  • Customer service21
  • No one wanted to fix problem20
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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