PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dex Media and 411 Locals as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dex Media
411 Locals

Dex Media and 411 Locals Overview

Total reviews 50 48
Company responses 6 0
Issues resolved 0 0

Dex Media and 411 Locals Consumer Ratings

Rank
63 out of 297 in PR and Marketing category
38 out of 196 in SEO and Reputation Management category
Customer service
142 in category
26 in category
Value for money
44 in category
20 in category
Product or Service Quality
126 in category
23 in category
Reliability
41 in category
21 in category

Dex Media and 411 Locals Rating Details

Customer service
1 (28 reviews)
2.4 (29 reviews)
Reviewer's quote

I am a customer who has been trying to cancel my services for a month now based on lack of customer service. I have been trying to get answers from my sales manager and other managers with no response or follow up to any of my concerns. Up front everyone at Dex was all excited in telling me how...

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...Bad customer service, no results. ..

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Value for money
1 (25 reviews)
2.5 (26 reviews)
Reviewer's quote

...Find something more productive to do with your money like putting it through the shredder..

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...pay this first month if you have an even done it yet well that’s part of the deal and I said that’s not fair to me so I asked them to refund the money for this month since it was never built and I’m still waiting for an answer well I ask for is to be treated fair I haven’t gotten One single pressure washing call yet from this website and now the Gardena one the clerk said oh it’s up how can it be up if I never send him info on it so I googled it and it’s not there so I’ll see what...

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Product or Service Quality
1 (25 reviews)
2.4 (29 reviews)
Reviewer's quote

I had a service rep call and we signed up for everything we had in the past year and the price was to go up by a couple of dollars. That did not happen, it is up around $100. Have called them and get told lies...

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...We get bunch of scam calls eversince we took their service. Regret so much and i am wanting to join any people sueing them..

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Reliability
1 (24 reviews)
2.4 (28 reviews)
Reviewer's quote

I can not get away from this company. If there is a class action suit against them I definitely want in on it. Dex yp, Thryv Dex Media are all the same place apparently and the biggest rip off I have ever dealt with.

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I want to join forces with the other people who want to sue 411 Locals, pleaseDO NOT EVEN TALK TO THEM

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Dex Media and 411 Locals Pros and Cons

Pros
  • Zero pro
  • No pros thus far
  • Game plan up front
  • Website is ranking better
  • Great results
  • First google page results
Cons
  • Wont let you cancel
  • Continue charging me even after cancelling
  • Wont stop service and keep charging me
  • Not truthful
  • Never again
  • Unethical business practices

Dex Media and 411 Locals Most Positive Reviews

Top rated reviews
No votes
5

A couple of months prior I was reached by 411 Locals. They offered me fresh out of the plastic new site and...

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No votes
5

They are the unified and vital piece of my business accomplishments and achievement. In the relatively recent past, I...

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Dex Media and 411 Locals Most Critical Reviews

Lowest rated reviews
1

I paid Dex Media one year(contract) for services I never received. For one year all I received was promises and lies. I...

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1

I made the mistake of allowing this company to talk me into giving them a chance to help my build a greater online...

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1

I have had a horrible experience with Dex Media, We pay about $600.00 a month and the ad was wrong I asked for it to...

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1

I gave this company a 1 because I could not go any lower. Here is the break down of what they do. 1. They take over...

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Dex Media and 411 Locals Latest Reviews

Recent published reviews
1

This company is nothing but a bunch of lying, stealing, crooks. They lie and tell you anything they think you want to he...

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1

Cant have one call in almost a year! How was it possible?
And i see that there is a new business name just like us that j...

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1

quit dex media
again and again they just keep charging my card
they do NOTHING but charge

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1

I want to join forces with the other people who want to sue 411 Locals, pleaseDO NOT EVEN TALK TO THEM

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Dex Media and 411 Locals Products and Services

Most reviewed product and services
  • Dex Media Internet Marketing Service (15 reviews)
  • Dex Media Customer Care (9 reviews)
  • Dex Media Advertisement (7 reviews)
  • 411 Locals Internet Marketing Service (18 reviews)
  • 411 Locals Customer Care (10 reviews)
  • 411 Locals Seo Service (5 reviews)