PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 360 Tuners and JC Whitney as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

360 Tuners
JC Whitney

360 Tuners and JC Whitney Overview

Total reviews
46
154
Company responses
0
0
Issues resolved
0
0

360 Tuners and JC Whitney Consumer Ratings

Rank
137 out of 931 in Equipment category
80 out of 411 in Auto Parts and Accessories category
Product or Service Quality
97 in category
62 in category
Price Affordability
125 in category
82 in category
Exchange, Refund and Cancellation Policy
186 in category
55 in category
Turnaround Time
177 in category
63 in category

360 Tuners and JC Whitney Rating Details

Product or Service Quality
1.9 (9 reviews)
1.7 (34 reviews)
Reviewer's quote

...They then sent the product anyway and it still took 4 days to get here with 3 day shipping. They do that so they can justify a restocking fee. DO NOT DO BUSINESS WITH OR SUPPORT THIS COMPANY..

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they called back after really bad service calls calling back and hanging up on me they told me I wasn't welcome at there company after I told them I bought on ebay I told him go fxxxxxx him self..

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Price Affordability
2.8 (9 reviews)
2.2 (33 reviews)
Reviewer's quote

I ordered a cargo mat. I never got it. Never got a tracking number. I got charged. And they are rude. Hang up on u. They are all acting nice while waiting for your credit card to get charged. Then boom. I had to cancel my credit card. This company is a scam.

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...I was offere the opportunity to upgrade order for double price. Feels like a bait and switch tactic to me. JC Whitney used to be a reputable company...

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Exchange, Refund and Cancellation Policy
1 (8 reviews)
1.5 (39 reviews)
Reviewer's quote

360Tuners to me on April 1, 2015:We will cancel your order and process your refund. If you have any additional questions, please reply or contact customer service. Me to 360Tuners on April 7, 2015:And just for your information (since you told me that USPS dos not ship to my office in Switzerland):...

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Has been two weeks since FedEx confirmed that they received package and haven't heard anything from them about refund except that it takes two to three days from time of receiving package to submit my refund and Email me a conformation. Doubt I will ever get my money back and don't even have wrong...

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Turnaround Time
1 (3 reviews)
1.7 (31 reviews)
Reviewer's quote

Don't buy from this company a bought the LEDs for the hummer h2 they say is the complete leds for the interior but it's a lie I was missing 6 less plus I had to pay for the cargo led bulb wish is part of the hummer h2 interior I end up paying like $77. I call them they told me to send and email...

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Only parts of my order is arriving at a time. Still not complete. But online shows delivered, alarmed...

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360 Tuners and JC Whitney Pros and Cons

Pros
  • Product selection
  • Price
  • Untrue aspects of website
  • Untrue comments by customer service
  • In the past good
Cons
  • Sorry company
  • No senseful communication
  • Lied to sorry company
  • Customer service
  • Will never order again from them
  • Rude representatives

360 Tuners and JC Whitney Most Positive Reviews

Top rated reviews
5

At first glance when I received the cargo mat for my Nissan Maxima, I wasn't certain what I was receiving the correct...

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5

Yes I tried to contact you for a magazine my name is Randy numbers for 479 567-9952 please call me back

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5

Great experience ordered intake they had to have it manufactured to order so took about 5 days then i payed 2 day...

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4.6

Why does the customer have a interpertor? Yes i have tallked to people that are. Trying. But. You need. Car U.S.A....

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360 Tuners and JC Whitney Most Critical Reviews

Lowest rated reviews
1

Didn't deliver order as guaranteed by Christmas.atl haven't heard from them as to when.

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1

It's my first time to order and definitely the last. I ordered a part on Saturday then that very same minute I realized...

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1

do not order anything from these people unless u want to be lied to . I ordered Snyder tail lights from them waited 2...

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1

I ordered Weathertech window deflectors from JC Whitney on 12 -
-15, said they were in stock with standard 3-5 day shipp...

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360 Tuners and JC Whitney Latest Reviews

Recent published reviews
1

I ordered a cargo mat. I never got it. Never got a tracking number. I got charged. And they are rude. Hang up on u....

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1

they called back after really bad service calls calling back and hanging up on me they told me I wasn't welcome at...

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1

The same story: ordered mirrors. It took 7 days before they sent a tracking number. Nothing happened after that. I...

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1

called one price on smart phone one price online then they called me back to hangup on me called back they said buy...

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360 Tuners and JC Whitney Products and Services

Most reviewed product and services
  • 360 Tuners Shipping Service (1 review)
  • Jc Whitney Shipping Service (22 reviews)
  • Jc Whitney Customer Care (16 reviews)