PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LBC Express and 2go Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LBC Express
2go Express

LBC Express and 2go Express Overview

Total reviews
2797
49
Company responses
0
0
Issues resolved
23
0

LBC Express and 2go Express Consumer Ratings

Rank
155 out of 1051 in Transportation and Logistics category
265 out of 1051 in Transportation and Logistics category
Customer service
121 in category
363 in category
Product or Service Quality
117 in category
159 in category
Website
147 in category
178 in category
Tracking Tool
76 in category
131 in category

LBC Express and 2go Express Rating Details

Customer service
1.3 (896 reviews)
1 (26 reviews)
Reviewer's quote

...Ana Puregold branch) once, and she said that someone from customer service will be coordinating with my brother in the Philippines but until now, none. We have informed them how important and critical the documents is, but they seem not to care at all..

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...I've contacted their customer service sabi nila wala na daw silang magagawa dahil wala na daw sakanila. Sabi ko i ta try i resend nung sender yung order ko, hiningi ko yung contact number ng 2go sa dagupan, binigay naman nila. 4 pa yun...

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Product or Service Quality
1.4 (729 reviews)
1.1 (26 reviews)
Reviewer's quote

...i called their customer service hotline for my complaint. They said that they note my item for me to deliver it soon as possible, Until the next day. nothing's change...

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First time to use your service, it's a time-sensitive document that is equivalent to thousands of money for reimbursement. I wont stop filing a complaint until you compensate the money that I lost because of your good-for-nothing service!..

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Website
1.6 (697 reviews)
1.4 (17 reviews)
Reviewer's quote

As per the website, it stated "Shipment issues" I called the Manila hotline number and listened to the automated recording for an hour but to no avail. I sent a message thru the FB messenger and all i got was the BOT automated replies. I sent a message at the LBC Express FB Page, I was told to chek...

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...11/22 came i check for status and accdg to their website they brought it back to the sender/warehouse. Talk about incompetence..

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Tracking Tool
1.8 (685 reviews)
1.2 (21 reviews)
Reviewer's quote

Based on the given tracking no. 127000747174, my parcel was not delivered with shipment issue due to consignee unknown. Feeling so disappointed...

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...I checked the tracking status and once again, was promised delivery the next day. Unfortunately, still no sign of any deliveries from 2go. AVOID AT ALL COST...

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LBC Express and 2go Express Pros and Cons

Pros
  • Very irritating
  • Customer service
  • Outlets are everywere
  • Wala
Cons
  • Delayed delivery
  • Poor customer service
  • Poor service
  • Whole thing
  • Not recommended
  • Bad customer service and loss of important items

LBC Express and 2go Express Most Positive Reviews

Top rated reviews
5

Shipments from LBC in the states to Philippines are being delayed for complete inspection in port of LA. Why? Someone...

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No votes
5

May padala po sakin na isang cp I phone5 dto sa LBC pinabili q sa pamangkin ko,hinulog nuong Dec 12,2014,until now...

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No votes

LBC Express and 2go Express Most Critical Reviews

Lowest rated reviews
1

I was just calling to check the status of my box that was sent to me by my mother. I was assisted by several...

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1

One of the slowest delivery services in the Philippines. No customer service and makes you wait for days or weeks before...

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1

I'll tell you my experience with LBC soon but for now I'll just post the email of the Vice President – Europe. This said...

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1

Tumawag ako September 6 2018 0ara I follow up ang package ko ng sabihan ako ng babae. A ang pangalan daw ay Lena na...

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LBC Express and 2go Express Latest Reviews

Recent published reviews
No votes

Paki follow-up po yung order ko it's been 28 days na po naka stock sa crossdock alabang! Ano ba yan tracking #...

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No votes

I requested for forgot password/pin and d money deducted from my account but the password/pin was not sent.
Account detai...

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No votes

pag hindi nakarating ang package namn bktbbinalik sa office ndi man lang hinanap bang address ng bhay

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1

Apaka bastos sumagot nung nagdeliver ng package ko. Nagtatanong siya kung saan ba niya hahanapin yung address, so...

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LBC Express and 2go Express Products and Services

Most reviewed product and services
  • Lbc Express Delivery Service (846 reviews)
  • Lbc Express Customer Care (181 reviews)
  • Lbc Express Door-to-door Delivery Service (158 reviews)
  • 2go Express Delivery Service (31 reviews)
  • 2Go Express Vehicle Driver (1 review)
  • 2Go Express Home Delivery Service (1 review)