PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LBC Express and 2go Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LBC Express
2go Express

LBC Express and 2go Express Overview

Total reviews 2971 52
Company responses 0 0
Issues resolved 24 0

LBC Express and 2go Express Consumer Ratings

Rank
158 out of 1074 in Transportation and Logistics category
276 out of 1074 in Transportation and Logistics category
Customer service
122 in category
366 in category
Product or Service Quality
114 in category
155 in category
Tracking Tool
78 in category
128 in category
Diversity of Products or Services
123 in category
165 in category

LBC Express and 2go Express Rating Details

Customer service
1.3 (958 reviews)
1 (27 reviews)
Reviewer's quote

...Customer service is not good..

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...I've contacted their customer service sabi nila wala na daw silang magagawa dahil wala na daw sakanila. Sabi ko i ta try i resend nung sender yung order ko, hiningi ko yung contact number ng 2go sa dagupan, binigay naman nila. 4 pa yun...

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Product or Service Quality
1.4 (788 reviews)
1.1 (27 reviews)
Reviewer's quote

...This very frustrating and very bad service! This is my first time dealing with LBC and this is what I get??? Neglience and poor customer service! Very Bad Service!!!! 0 service. I..

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First time to use your service, it's a time-sensitive document that is equivalent to thousands of money for reimbursement. I wont stop filing a complaint until you compensate the money that I lost because of your good-for-nothing service!..

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Tracking Tool
1.7 (734 reviews)
1.2 (21 reviews)
Reviewer's quote

pls follow up and hasten my delivery its very important 173350349042 tracking no. its only local, from surallah south cotabato to alabel sarangani...

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...I checked the tracking status and once again, was promised delivery the next day. Unfortunately, still no sign of any deliveries from 2go. AVOID AT ALL COST...

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Diversity of Products or Services
1.5 (708 reviews)
1.1 (18 reviews)
Reviewer's quote

...4boxes Cash on Pickup at LBC Bulakan Bulacan branch last Friday August 14, 2020 to Tuktukan Taguig City Branch but my concerned is its already 1week but the products is not there. Here are the tracking numbers (3132 12** **82) (3132 **** 3272) (31** **15 8203) (**** 1219 ****). Kindly take actions before the foods gets...

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...What should i do to resolve the issue? No contact of the person that send me the products...

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LBC Express and 2go Express Pros and Cons

Pros
  • Very irritating
  • Customer service
  • I need my parcel to be delivered now please
  • Wala
Cons
  • Delayed delivery
  • Poor service
  • Poor customer service
  • Whole thing
  • Not recommended
  • Bad customer service and loss of important items

LBC Express and 2go Express Most Positive Reviews

Top rated reviews
5

Shipments from LBC in the states to Philippines are being delayed for complete inspection in port of LA. Why? Someone...

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No votes
5

May padala po sakin na isang cp I phone5 dto sa LBC pinabili q sa pamangkin ko,hinulog nuong Dec 12,2014,until now...

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No votes

LBC Express and 2go Express Most Critical Reviews

Lowest rated reviews
1

I was just calling to check the status of my box that was sent to me by my mother. I was assisted by several...

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1

One of the slowest delivery services in the Philippines. No customer service and makes you wait for days or weeks before...

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1

I'll tell you my experience with LBC soon but for now I'll just post the email of the Vice President – Europe. This said...

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1

Tumawag ako September 6 2018 0ara I follow up ang package ko ng sabihan ako ng babae. A ang pangalan daw ay Lena na...

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LBC Express and 2go Express Latest Reviews

Recent published reviews
No votes

Parcel po ng supplier ko na dinelver nung Oct 11 until now walang update ang LBC. Wala ko kaalam alam san na yun o...

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No votes

Bakit hindi pa sakin na dedeliver ung request kong psa birth ko galing sa psa serbilis nung oct 14 ,2020 ang arrival ng...

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1

I tried to call the branch for 3 consecutive days phone is just ringing and no one is answering the call. Can someone ca...

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No votes

Please I really need gocredit now you can take the charge from 0816240**** I need 300 gocredit now

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LBC Express and 2go Express Products and Services

Most reviewed product and services
  • Lbc Express Delivery Service (878 reviews)
  • Lbc Express Door-to-door Delivery Service (173 reviews)
  • Lbc Express Pick Up Service (77 reviews)
  • 2go Express Delivery Service (36 reviews)
  • 2Go Express Vehicle Driver (1 review)
  • 2Go Express Home Delivery Service (1 review)