PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 2go Express and LBC Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

2go Express
LBC Express

2go Express and LBC Express Overview

Total reviews
41
2128
Company responses
0
0
Issues resolved
0
21

LBC Express was first mentioned on PissedConsumer on Jun 8, 2010 and since then this brand received 2128 reviews. It is 2087 reviews more than 2go Express received since Nov 3, 2017.

2go Express and LBC Express Consumer Ratings

Rank
248 out of 1687 in Transportation and Logistics category
141 out of 1687 in Transportation and Logistics category
Product or Service Quality
147 in category
103 in category
Customer service
322 in category
114 in category
Value for money
145 in category
78 in category

According to consumer ratings and reviews, LBC Express ranks 107 points higher in the Transportation and Logistics category than 2go Express. People gave 2go Express 1.1 stars for Product or Service Quality criterion in Transportation and Logistics category and it is 196 points higher than the worst rated brand in this category. At the same time, LBC Express was rated 1.4 stars for Product or Service Quality criterion in this category and it is 240 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that LBC Express has a higher rating than 2go Express. Regarding Value for money criterion, consumers gave 2go Express 1.1 stars and it is 58% greater than other in category. LBC Express however was rated 1.6 stars and it is 77% greater than other in category.

2go Express and LBC Express Rating Details

Product or Service Quality
1.1 (22 reviews)
1.4 (558 reviews)
Reviewer's quote

"Consignee not around" samantalang nasa bahay lang ako buong araw. Dedeliver na nga lang trabaho tatamad pa

PissedConsumer1703743

The costumer service did not even tried to process my parcel and keep on passing the job from one to another. The sender even came personally twice to the the origin branch but just gave her a number to call then the number is in a very far different branch where the parcel should be sent. They did...

PissedConsumer1720464
Customer service
1 (22 reviews)
1.3 (689 reviews)
Reviewer's quote

...I've contacted their customer service sabi nila wala na daw silang magagawa dahil wala na daw sakanila. Sabi ko i ta try i resend nung sender yung order ko, hiningi ko yung contact number ng 2go sa dagupan, binigay naman nila. 4 pa yun...

Justhine p

Here's the tracking number 1732-4680-7840 Nka ilang twag n po aq s customer service hotline nyu at nag follow up about this matter and until now wla p rin pong action about s concern q. Bkit gnon po ung system nyu nilagay q nga po complete address ng pick up branch q tpos s iba nila pinadla....

Adabelle
Value for money
1.1 (20 reviews)
1.6 (407 reviews)
Reviewer's quote

He gets the money and refused to give it back when we found out that the items in the parcel lacks one item. He refused to give the money back and said in a rude way that I should be the one to settle or resolve the problem or issue with the seller and not he (the rider) thus I forced him to do a...

Hershey p

No update no response its disappointing

PissedConsumer1725785

2go Express and LBC Express Pros and Cons

Pros
  • Wala
  • Very irritating
  • Outlets are everywere
  • Rate of delivery
Cons
  • Whole thing
  • Not recommended
  • Bad customer service and loss of important items
  • Delayed delivery
  • Poor service
  • Poor customer service

2go Express and LBC Express Most Positive Reviews

Top rated reviews
No votes
5

Shipments from LBC in the states to Philippines are being delayed for complete inspection in port of LA. Why? Someone...

2go Express and LBC Express Most Critical Reviews

Lowest rated reviews
1

One of the slowest delivery services in the Philippines. No customer service and makes you wait for days or weeks before...

1

I was just calling to check the status of my box that was sent to me by my mother. I was assisted by several...

2go Express and LBC Express Latest Reviews

Recent published reviews
1

IT TAKES TOO LONG FOR MY PARCEL TO BE DELIVERED!! UMORDER AKO FROM CHINA. SAME DATE PERO MAGKAIBA NG SHIPPING OPTION....

Read all 41 reviews
1

No update no response its disappointing

Read all 2128 reviews

2go Express and LBC Express Products and Services

Most reviewed product and services
  • 2go Express Delivery Service (29 reviews)
  • Lbc Express Delivery Service (745 reviews)
  • Lbc Express Customer Care (162 reviews)
  • Lbc Express Door-to-door Delivery Service (99 reviews)