PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 2go Express and LBC Express as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

2go Express
LBC Express

2go Express and LBC Express Overview

Total reviews
49
2788
Company responses
0
0
Issues resolved
0
23

2go Express and LBC Express Consumer Ratings

Rank
265 out of 1051 in Transportation and Logistics category
154 out of 1051 in Transportation and Logistics category
Customer service
361 in category
120 in category
Product or Service Quality
158 in category
117 in category
Value for money
159 in category
91 in category
Tracking Tool
129 in category
75 in category

2go Express and LBC Express Rating Details

Customer service
1 (26 reviews)
1.3 (893 reviews)
Reviewer's quote

...I've contacted their customer service sabi nila wala na daw silang magagawa dahil wala na daw sakanila. Sabi ko i ta try i resend nung sender yung order ko, hiningi ko yung contact number ng 2go sa dagupan, binigay naman nila. 4 pa yun...

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...Ana Puregold branch) once, and she said that someone from customer service will be coordinating with my brother in the Philippines but until now, none. We have informed them how important and critical the documents is, but they seem not to care at all..

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Product or Service Quality
1.1 (26 reviews)
1.4 (726 reviews)
Reviewer's quote

First time to use your service, it's a time-sensitive document that is equivalent to thousands of money for reimbursement. I wont stop filing a complaint until you compensate the money that I lost because of your good-for-nothing service!..

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...i called their customer service hotline for my complaint. They said that they note my item for me to deliver it soon as possible, Until the next day. nothing's change...

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Value for money
1 (22 reviews)
1.6 (541 reviews)
Reviewer's quote

He gets the money and refused to give it back when we found out that the items in the parcel lacks one item. He refused to give the money back and said in a rude way that I should be the one to settle or resolve the problem or issue with the seller and not he (the rider) thus I forced him to do a...

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...Kindly prioritize this one because it is a high value item. And it's been in your warehouse for 4 days already..

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Tracking Tool
1.2 (21 reviews)
1.8 (682 reviews)
Reviewer's quote

...I checked the tracking status and once again, was promised delivery the next day. Unfortunately, still no sign of any deliveries from 2go. AVOID AT ALL COST...

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Based on the given tracking no. 127000747174, my parcel was not delivered with shipment issue due to consignee unknown. Feeling so disappointed...

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2go Express and LBC Express Pros and Cons

Pros
  • Wala
  • Very irritating
  • Customer service
  • Outlets are everywere
Cons
  • Whole thing
  • Not recommended
  • Bad customer service and loss of important items
  • Delayed delivery
  • Poor customer service
  • Poor service

2go Express and LBC Express Most Positive Reviews

Top rated reviews
No votes
5

Shipments from LBC in the states to Philippines are being delayed for complete inspection in port of LA. Why? Someone...

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No votes
5

May padala po sakin na isang cp I phone5 dto sa LBC pinabili q sa pamangkin ko,hinulog nuong Dec 12,2014,until now...

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2go Express and LBC Express Most Critical Reviews

Lowest rated reviews
1

One of the slowest delivery services in the Philippines. No customer service and makes you wait for days or weeks before...

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1

I was just calling to check the status of my box that was sent to me by my mother. I was assisted by several...

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1

Tumawag ako September 6 2018 0ara I follow up ang package ko ng sabihan ako ng babae. A ang pangalan daw ay Lena na...

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1

I'll tell you my experience with LBC soon but for now I'll just post the email of the Vice President – Europe. This said...

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2go Express and LBC Express Latest Reviews

Recent published reviews
No votes

I requested for forgot password/pin and d money deducted from my account but the password/pin was not sent.
Account detai...

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2

Based on the given tracking no. 127000747174, my parcel was not delivered with shipment issue due to consignee unknown....

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1

Apaka bastos sumagot nung nagdeliver ng package ko. Nagtatanong siya kung saan ba niya hahanapin yung address, so...

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No votes

Im just curious why until now no movement my parcel.?
Why until now my parcel is still there in roro cargo.latest updated...

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2go Express and LBC Express Products and Services

Most reviewed product and services
  • 2go Express Delivery Service (31 reviews)
  • 2Go Express Vehicle Driver (1 review)
  • 2Go Express Home Delivery Service (1 review)
  • Lbc Express Delivery Service (845 reviews)
  • Lbc Express Customer Care (181 reviews)
  • Lbc Express Door-to-door Delivery Service (158 reviews)