PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gumroad and 2checkout as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gumroad
2checkout

Gumroad and 2checkout Overview

Total reviews
71
15
Company responses
0
0
Issues resolved
1
0

Gumroad was first mentioned on PissedConsumer on Jan 29, 2014 and since then this brand received 71 reviews. It is 56 reviews more than 2checkout received since Mar 18, 2012.

Gumroad and 2checkout Consumer Ratings

Rank
99 out of 430 in Auctions and Marketplaces category
30 out of 292 in Cash Services category
Customer service
84 in category
38 in category
Website
93 in category
9 in category
Product or Service Quality
85 in category
32 in category

Gumroad and 2checkout Rating Details

Customer service
1.2 (40 reviews)
1.1 (7 reviews)
Reviewer's quote

...I work in customer service, and I am appalled at not only the delay of a month and a half (my most recent sale came a couple weeks after my last sale on the launch product), but the complete lack of acknowledgement and apology for it..

PissedConsumer1748076

As business owner I believe customer service is the most important part of the business when it comes to a very competitive industry like merchant service that 2checkout is in. I contacted 2checkout trying to setup my merchant account. Unlike other merchant providers where i would receive phone...

PissedConsumer1057430
Website
1.7 (34 reviews)
2.3 (6 reviews)
Reviewer's quote

...I went through the website and paid a minimal fee. I captured the files hoping to use it on Mac pro in MS Word. A screen came up asking if wanted to download all the files or use it directly from the site...

Phoenix

I need an advice from anyone who possibly have passed by the situation I’m passing now. I have a 2checkout payment gateway in my online store and, since at least 3 months ago, I overcame their $300 limit of sales and was eligible to receive my first wire transfer. Actually, I sold more than the...

Koleson
Product or Service Quality
1.3 (29 reviews)
1.3 (4 reviews)
Reviewer's quote

...to continue working with our banking partners, we have to ensure that we are sending money to legitimate creators who are: 1) Compliant with our terms of service (TOS) and the TOS of our partners 2) Not financial liabilities - i. e. not racking up chargebacks and suspicious purchases We have to make sure that your account is safe before we can pay...

Sam

Terrible customer service & constant mess ups when it comes to account maintenance and processing. I cannot describe how frustrating it was, I lost money as they mistakenly cancelled a transaction for some ridiculous reason, without even verifying first. Then left it to me to ask the customer to...

PissedConsumer913861

Gumroad and 2checkout Pros and Cons

Pros
  • Quick refunds for customers
  • Platform and payment
  • Easy to use interface
No votes
Cons
  • Customer service
  • Unreasonable service
  • No response
  • Terrible experience so far

Gumroad and 2checkout Most Positive Reviews

Top rated reviews
5

Same issue with me. I spent many hours setting up Gumroad as we sell document translations that we have copyright to and...

No votes

Gumroad and 2checkout Most Critical Reviews

Lowest rated reviews
1

Ok, so I never remember creating an account. I DEFINITELY do not remember giving them my credit card information. I...

1

I was 2checkout.com seller and everything was going great until they suspended my account without prior warning and held...

Gumroad and 2checkout Latest Reviews

Recent published reviews
1

I had a limited-run product available for pre-order in November 2019. I did around $100 in sales before fees, and I made...

Read all 71 reviews

When i try to contact with sport receive this email
Please do not send us any personal data that is unrelated to or unnec...

Read all 15 reviews

Gumroad and 2checkout Products and Services

Most reviewed product and services
  • Gumroad Account (24 reviews)
  • Gumroad Customer Care (14 reviews)
  • Gumroad Website (8 reviews)
  • 2checkout Payment Processing Service (2 reviews)
  • 2checkout Customer Care (2 reviews)