PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gumroad and 2checkout as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gumroad
Has Verified Representatives
2.2
2checkout
1.6
Gumroad
2checkout

Gumroad and 2checkout Overview

Total reviews 125 27
Company responses 48 0
Issues resolved 1 0

Gumroad and 2checkout Consumer Ratings

Rank
47 out of 325 in Auctions and Marketplaces category
43 out of 221 in Cash Services category
Customer service
64 in category
34 in category
Website
99 in category
17 in category
Product or Service Quality
90 in category
42 in category
Diversity of Products or Services
77 in category
29 in category

Gumroad and 2checkout Rating Details

Customer service
1.5 (51 reviews)
1.4 (13 reviews)
Reviewer's quote

...I work in customer service, and I am appalled at not only the delay of a month and a half (my most recent sale came a couple weeks after my last sale on the launch product), but the complete lack of acknowledgement and apology for it..

Read full review

...cant reach customer service to check on a reimbursement..

Read full review
Website
1.9 (45 reviews)
2.2 (11 reviews)
Reviewer's quote

I visited your website I never finished filling out any application yet this evening gumroad goes in pulled money out of my account without my authorization then I can't get ahold of anybody it's hard to find the customer support for complaint part of the website it's almost impossible to find it...

Read full review

I setup my business website like they asked for and they came back saying they need more information. I simply replied back saying that i tried to list everything clearly on my site (or maybe not for them I could understand) and I asked them please let me know what part they want more detail. The...

Read full review
Product or Service Quality
1.6 (37 reviews)
1.3 (7 reviews)
Reviewer's quote

...to continue working with our banking partners, we have to ensure that we are sending money to legitimate creators who are: 1) Compliant with our terms of service (TOS) and the TOS of our partners 2) Not financial liabilities - i. e. not racking up chargebacks and suspicious purchases We have to make sure that your account is safe before we can pay...

Read full review

Terrible customer service & constant mess ups when it comes to account maintenance and processing. I cannot describe how frustrating it was, I lost money as they mistakenly cancelled a transaction for some ridiculous reason, without even verifying first. Then left it to me to ask the customer to...

Read full review
Diversity of Products or Services
2.3 (34 reviews)
1.8 (8 reviews)
Reviewer's quote

3 weeks in i found out from a angry client of mine that she bought one of my products, but did not get the download but she was charged! I did not have any email telling me about the purchase and the purchase fee WAS NOT AT MY PAYPAL account at all. I sell on EBAY and my fees from purchasing...

Read full review

...I emailed them the same, meanwhile my customers were purchasing products. 5 days later, they emailed again and asked for the same details to be sent in an excel sheet. I replied them with those details in an excel sheet with further details (some details of my Prime customers with partial payments)...

Read full review

Gumroad and 2checkout Pros and Cons

Pros
  • User friendly
  • Interesting
  • Easy to use interface
  • Shopify compatible
  • Fast registration
  • Educational
Cons
  • Will avoid this site for any future purchases
  • Customer service
  • Unreasonable service
  • Do not respond to emails
  • Terrible experience so far
  • Predatory practices

Gumroad and 2checkout Most Positive Reviews

Top rated reviews
5

Same issue with me. I spent many hours setting up Gumroad as we sell document translations that we have copyright to and...

Read full review
5

I have been trying to edit my email address its not working pls contact me asap

Read full review
5

Hmm...
I pay half price for RNI presets regular price was 164 $ and
wait only 10 s for email with download Happy

Read full review
No votes

Gumroad and 2checkout Most Critical Reviews

Lowest rated reviews
1

Ok, so I never remember creating an account. I DEFINITELY do not remember giving them my credit card information. I...

Read full review
1

I was 2checkout.com seller and everything was going great until they suspended my account without prior warning and held...

Read full review
1

Set up Gumroad to sell a product my daughter created, they took sales of about $10, then suspended the account and clear...

Read full review
1

This is how we have been robbed by 2Checkout in the pretext of global payment:


Transaction ID: 105412****44
Payment don...

Read full review

Gumroad and 2checkout Latest Reviews

Recent published reviews
No votes

charges reversed as ki requested

Read full review
1

Wrong number.. cant reach customer service to check on a reimbursement

Read full review
No votes

There is a charge on my mastercard from Gumroad, co. ,Laugh Dream, Milwaukee Wi. I have made no purchases or even heard...

Read full review
No votes

problem not resolved
please support us its urgent

Read full review

Gumroad and 2checkout Products and Services

Most reviewed product and services
  • Gumroad Music Promotion Service (1 review)
  • Gumroad Premium Membership (1 review)
  • 2checkout Payment Processing Service (5 reviews)