24petwatch vs Banfield Pet Hospital

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24petwatch

Animal Services
  • 0 ISSUES RESOLVED
  • 32 TOTAL REVIEWS
  • $22K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Cheerful customer service reps 3
  • Coverage options 1
  • Speedy microchip id service 1
  • Somewhat affordable 1

Customers don't like

  • Policy management6
  • Customer service4
  • Paperwork required4
  • How they do business3
  • Lack of knowledge3

Products by 24petwatch

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Banfield Pet Hospital

Pet Medicine and Veterinary Clinics
  • 4 ISSUES RESOLVED
  • 1431 TOTAL REVIEWS
  • $350K CLAIMED LOSSES
  • $884 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Onsite employees 4
  • I both like and dislike 3
  • Not one thing 3
  • Personal attention 3
  • Some of the staff and one doctor 3

Customers don't like

  • Exploitation of services16
  • Overcharging for services13
  • Staff attitude13
  • Exploitation of finances11
  • Hurt a pet6

Products by Banfield Pet Hospital

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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