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24 Hour Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 214 TOTAL REVIEWS
  • $41.7K CLAIMED LOSSES
  • $772 AVERAGE LOSS
2.0
Customer service
Staff
Location
Diversity of Products or Services
Website
  • I like the gym 4
  • Great locations 4
  • Weights are great 3
  • I love the gym 3
  • Close to my house 3

Customers don't like

  • Customer service6
  • Company does not care to address consumer complaints4
  • Management3
  • Filthy facility2
  • Exchange refund and cancellation policy2
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Planet Fitness

Fitness Centers
  • 8 ISSUES RESOLVED
  • 2115 TOTAL REVIEWS
  • $310K CLAIMED LOSSES
  • $928 AVERAGE LOSS
2.2
Customer service
Staff
Location
Diversity of Products or Services
Website
  • Location 16
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service40
  • Unprofessional employee attitudes7
  • Rude employee7
  • Billing practices7
  • Mo management contact availability6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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