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24 Hour Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 186 TOTAL REVIEWS
  • $40.3K CLAIMED LOSSES
  • $805 AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Great locations 3
  • Close to my house 2
  • I like the gym 2
  • I love the gym 2
  • Weights are great 2

Customers don't like

  • Customer service5
  • Customer service and policies3
  • Unresponsive customer service3
  • Company does not care to address consumer complaints2
  • Staff2
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Planet Fitness

Fitness Centers
  • 2 ISSUES RESOLVED
  • 1330 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $981 AVERAGE LOSS
2.3
Customer service
Staff
Diversity of Products or Services
Location
Website
  • Location 14
  • Most of equipment 10
  • Cleanliness 9
  • Price 8
  • Machines 7

Customers don't like

  • Customer service31
  • Unprofessional employee attitudes18
  • Rude employee17
  • Billing practices14
  • No notification8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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