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Ancestry

Background and People Search
  • 1 ISSUES RESOLVED
  • 258 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $7.8K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Diversity of Products or Services
  • Old version 9
  • Fact that this was a wonderful hobby 4
  • This used to be a wonderful hobby 3
  • International records 3
  • When they had a responsive customer service 2

Customers don't like

  • Customer service9
  • Service4
  • New format3
  • Total scam2
  • Refusal to accomodate client base2
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23andMe

Hospitals, Clinics and Medical Centers
  • 1 ISSUES RESOLVED
  • 37 TOTAL REVIEWS
  • $991 CLAIMED LOSSES
  • $110 AVERAGE LOSS
1.8
Customer service
Website
Reliability
Diversity of Products or Services
  • Prompt and concerned customer service 1
  • Interesting reports 1
  • Explanations and survey questions 1
  • Classy presentation 1

Customers don't like

  • Customer service3
  • Confusing website2
  • Sucks1
  • Submitting 2 samples and getting 2 different results1
  • Customer service and website1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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