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Ancestry
23andMe

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ancestry

Ancestry

1.5
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 335 TOTAL REVIEWS
Rank
17 out of 77
in Background and People Search category
Rating Details
Customer service
Website
Product or Service Quality
Reliability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    130
  • SUCCESSFUL
    74%
  • AVG CALL DURATION
    08:48
  • ISSUES RESOLVED
    29%
Top Products and Services
1.3
66 reviews
1.8
46 reviews
1.3
27 reviews
23andMe

23andMe

1.7
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 55 TOTAL REVIEWS
Rank
14 out of 77
in Background and People Search category
Rating Details
Customer service
Website
Product or Service Quality
Reliability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    56
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    04:58
  • ISSUES RESOLVED
    27%
Top Products and Services
1.4
27 reviews
1.6
12 reviews
No votes
2 reviews

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