PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 2 10 Home Buyers Warranty and Stanley Warranty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

2 10 Home Buyers Warranty
Stanley Warranty

2 10 Home Buyers Warranty and Stanley Warranty Overview

Total reviews
112
119
Company responses
0
0
Issues resolved
1
0

2 10 Home Buyers Warranty and Stanley Warranty Consumer Ratings

Rank
154 out of 920 in Household Services category
207 out of 920 in Household Services category
Reliability
95 in category
128 in category
Price Affordability
116 in category
121 in category
Customer service
106 in category
122 in category
Website
118 in category
150 in category

2 10 Home Buyers Warranty and Stanley Warranty Rating Details

Reliability
1.3 (51 reviews)
1 (13 reviews)
Reviewer's quote

2-10 refused to repair my dishwasher, saying the problem is pre existing. Going against the word and report of their own deputed contractor. Crook company, stay away from them.

Read full review

Stanley Warranty does not pay claims or answer their phone lines. I was wondering how to cancel and get a refund on my policy SP17354 for Christine Easling? I had one claim for an oil change which took 4 months to pay. I am wondering if this company is still in business? Any help in recovering...

Read full review
Price Affordability
1.6 (51 reviews)
1.6 (16 reviews)
Reviewer's quote

...Who looked and gave a real repair price. Insurance company offered me 800 bucks on a 2800 repair. Versus a new 7800 system...

Read full review

...My price was $300. 00 per year with $75. 00 deductible...

Read full review
Customer service
1.2 (50 reviews)
1 (25 reviews)
Reviewer's quote

...Customer service rep informed me that my claim is in authorization department which will take 1-3 business days. 6/2/2020 which is the third business day I didn’t hear from either contractor or my insurance. Called again...

Read full review

...I get this customer service rep with a thick Jersey accent, I though I called Jersey Shore...

Read full review
Website
1.5 (49 reviews)
1 (15 reviews)
Reviewer's quote

I'll list the steps and the horrible experiences (usually a day between calls): 1) Submit claim via website 2) Call late next day, they can't find claim, it got 'stuck'. Claim now submitted 3) Wait 4) Call - Am told that it may take 24-72 hours to get a response (remember we have no air...

Read full review

They will be happy to take your money, but will NOT cover your items. They will have some excuse as to why your equipment is not covered, and will hang up on you if you ask to speak to a supervisor. They are NOT a home warranty company. They say they are, to take your money, but you will be paying...

Read full review

2 10 Home Buyers Warranty and Stanley Warranty Pros and Cons

Pros
  • Some customer service reps are helpful
  • Are very reasonable and on time
  • Price of warranty
Cons
  • Only trying to make money
  • Do not honor the warranty
  • Terrible service
  • Customer service
  • Deceptive way of doing business
  • Deceptive practices

2 10 Home Buyers Warranty and Stanley Warranty Most Positive Reviews

Top rated reviews
5

Not available until 0800 mountain time, will call back. I'm in Ohio

Read full review
No votes
4.8

I was told that I would get reimbursed for the replacement of my door locks. I had no idea that there was a time limit...

Read full review
No votes

2 10 Home Buyers Warranty and Stanley Warranty Most Critical Reviews

Lowest rated reviews
1

A month now and still no pool repair? Paid extra for pool warranty and they tell me that they have limited bonded...

Read full review
1

I have called and called Stanley Home Warranty many many times and had the same experience. They put you on hold, I was...

Read full review
1

Refused to fix my ac. Sent unqualified unlicensed Hvacr guys 2 times. No air for 2 months. Finally called a real ac...

Read full review
1

I have tried cancelling my policy with Stanley for several weeks to no avail. They are very non-responsive and when you...

Read full review

2 10 Home Buyers Warranty and Stanley Warranty Latest Reviews

Recent published reviews
No votes

Hello, Ive been a 2-10 warranty customer since 1999 after buying my home. My Service Agreement TXEv1I-R7 and service Agr...

Read full review
1.2

Stanley Warranty does not pay claims or answer their phone lines. I was wondering how to cancel and get a refund on my...

Read full review
1

2-10 refused to repair my dishwasher, saying the problem is pre existing. Going against the word and report of their...

Read full review
2

OK so it's been four days of constant phone calls put on hold and never picked up, messages not answered, and emails...

Read full review

2 10 Home Buyers Warranty and Stanley Warranty Products and Services

Most reviewed product and services
  • 2 10 Home Buyers Warranty Warranty (21 reviews)
  • 2 10 Home Buyers Warranty Homeowners Policy Claim (19 reviews)
  • 2 10 Home Buyers Warranty Air Conditioner Warranty (12 reviews)
  • Stanley Warranty Warranty (92 reviews)
  • Stanley Warranty Car Warranty (2 reviews)