PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 2 10 Home Buyers Warranty and Choice Home Warranty as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

2 10 Home Buyers Warranty
Choice Home Warranty

2 10 Home Buyers Warranty and Choice Home Warranty Overview

Total reviews 114 339
Company responses 0 260
Issues resolved 1 2

2 10 Home Buyers Warranty and Choice Home Warranty Consumer Ratings

Rank
158 out of 918 in Household Services category
59 out of 918 in Household Services category
Reliability
98 in category
104 in category
Advertised vs Delivered
71 in category
76 in category
Price Affordability
121 in category
94 in category
Customer service
107 in category
111 in category

2 10 Home Buyers Warranty and Choice Home Warranty Rating Details

Reliability
1.3 (53 reviews)
1.2 (104 reviews)
Reviewer's quote

I talked to a agent on 9/9/20 and he said we are having a special the regular price was $600 but today it is $549 .So what do you get for $549 and he said your complete home and a/c .So I asked do you give senior citizens discount and he said yes we can work on that ,so how much would that be and...

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I called for refrigerator repair 9/9/2020. I waited 1 week and heard nothing so I tried to get my own repairman. I couldn't find anyone that would work with Choice Warranty so I asked the to try again to find someone. 2 days later they give me 14 minutes notice that a repair man was coming. He...

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Advertised vs Delivered
1.2 (52 reviews)
1.1 (80 reviews)
Reviewer's quote

Once the new appliance was delivered and I submitted my receipt, I was notified that my new dishwasher would not be covered for the remainder of the year since it was a new purchase outside of their process. REALLY? Stupidly, I decided to renew my coverage for the current year, primarily because my...

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... cost" cash price - which as I found in my case was not even one fourth of what it takes for me to buy a replacement in retail - let alone the cost to have it delivered and installed!! Further, even if you do get it repaired/replaced with mostly out of pocket expense, they won't cover it again for another year!. I thought that is something you have to seriously consider, as it is basically defeating the main purposes/promises like - Save Money, Peace of Mind and Convenience that they pitch as reasons to take warranty! ...

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Price Affordability
1.6 (52 reviews)
2 (92 reviews)
Reviewer's quote

...Who looked and gave a real repair price. Insurance company offered me 800 bucks on a 2800 repair. Versus a new 7800 system...

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...The price was reasonable. However, when it came to using their service, they could not provide a serviceman. The first time I contacted them, I had to get my own serviceman and then go through the rigmarole of dealing with them in getting permission for my person to perform the repair...

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Customer service
1.2 (52 reviews)
1.2 (116 reviews)
Reviewer's quote

...Customer service rep informed me that my claim is in authorization department which will take 1-3 business days. 6/2/2020 which is the third business day I didn’t hear from either contractor or my insurance. Called again...

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Very bad customer service will not let you cancel your service..

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2 10 Home Buyers Warranty and Choice Home Warranty Pros and Cons

Pros
  • Some customer service reps are helpful
  • Are very reasonable and on time
  • Are no help at all
  • Peace of mind they provoded pre-purchase
  • Actually sent someone out
Cons
  • Only trying to make money
  • Do not honor the warranty
  • Terrible service
  • Horrible customer service
  • Denial of claims
  • Take my money but do not provide service as promised

2 10 Home Buyers Warranty and Choice Home Warranty Most Positive Reviews

Top rated reviews
5

Not available until 0800 mountain time, will call back. I'm in Ohio

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4.5

A/C unit went out on Sunday afternoon 6/19/16. By 8am 6/20/16 the HVAC service company contacted me for service times. A...

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4.8

I was told that I would get reimbursed for the replacement of my door locks. I had no idea that there was a time limit...

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4.3

ON 11/14/2019 (CLAIM #70819105) A NEW FURNANCE WAS INSTALLED BY HILLER HEATING AND COOLING, COLUMBIA, TN 38401. THIS IS...

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2 10 Home Buyers Warranty and Choice Home Warranty Most Critical Reviews

Lowest rated reviews
1

A month now and still no pool repair? Paid extra for pool warranty and they tell me that they have limited bonded...

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1

My water heater leaked. Choice could not get a repair man out quick enough and told me to pay for it and submit a reimb...

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1

Refused to fix my ac. Sent unqualified unlicensed Hvacr guys 2 times. No air for 2 months. Finally called a real ac...

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1

PLEASE DO NOT USE THEM! They are fine for low cost repairs, but if your A/C, Heating unit requires a large outlay, they...

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2 10 Home Buyers Warranty and Choice Home Warranty Latest Reviews

Recent published reviews
1

I talked to a agent on 9/9/20 and he said we are having a special the regular price was $600 but today it is $549 .So...

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1.2

I called for refrigerator repair 9/9/2020. I waited 1 week and heard nothing so I tried to get my own repairman. I could...

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1

They do not respond to inquiries on their website. They do not provide an email address to contact them. They only...

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No votes

I have a warranty on all my appliances with Choice Home Warranty. My AC broke and it should be under warranty. They sent...

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2 10 Home Buyers Warranty and Choice Home Warranty Products and Services

Most reviewed product and services
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  • Choice Home Warranty Homeowners Policy Claim (20 reviews)