PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1stop Florists and Wesley Berry Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1stop Florists
Wesley Berry Flowers

1stop Florists and Wesley Berry Flowers Overview

Total reviews
97
2594
Company responses
0
0
Issues resolved
1
8

Wesley Berry Flowers was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 2594 reviews. It is 2497 reviews more than 1stop Florists received since Dec 20, 2016. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with 1stop Florists customer support team than with Wesley Berry Flowers customer service.

1stop Florists and Wesley Berry Flowers Consumer Ratings

Rank
31 out of 277 in Flowers / Florist category
52 out of 277 in Flowers / Florist category
Delivery Service
16 in category
23 in category
Customer service
24 in category
37 in category
Advertised vs Delivered
28 in category
31 in category

According to consumer ratings and reviews, 1stop Florists ranks 21 points higher in the Flowers / Florist category than Wesley Berry Flowers. People gave 1stop Florists 1.7 stars for Delivery Service criterion in Flowers / Florist category and it is 43 points higher than the worst rated brand in this category. At the same time, Wesley Berry Flowers was rated 1.4 stars for Delivery Service criterion in this category and it is 36 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that 1stop Florists has a higher rating than Wesley Berry Flowers. Regarding Advertised vs Delivered criterion, consumers gave 1stop Florists 1.1 stars and it is 53% greater than other in category. Wesley Berry Flowers however was rated 1.1 stars and it is 51% worse than other in category.

1stop Florists and Wesley Berry Flowers Rating Details

Delivery Service
1.7 (55 reviews)
1.4 (431 reviews)
Reviewer's quote

...UPS has changed my delivery date 5 times not sure when it’s going to get there. This is a sympathy gift and very important to be delivered today. I will never use this company again..

Shangra

...In the meantime, I keep receiving emails from Flower Delivery Service reminding me that I still have a "credit" of now $51. 24. I only look ***..

PissedConsumer915789
Customer service
1.3 (51 reviews)
1.1 (547 reviews)
Reviewer's quote

...I called customer service and they said "Sorry we dropped the ball " . no reason why this happened..

KAREN S

...Customer service is a joke. If you attempt to call customer service they will give you a bull *** store credit that you'll never be able to or want to use again or they will hang up on you. If you ask to speak with a supervisor they will put you on hold and never pick up the phone again...

PissedConsumer959614
Advertised vs Delivered
1.1 (50 reviews)
1.1 (366 reviews)
Reviewer's quote

...The day of requested delivery, 1Stop called and said the local florist wanted to charge double the price that 1Stop had advertised on their page, and therefore had to cancel our order. So disappointed! Wondering where they get their pricing from, it's like a bate and switch scam..

PissedConsumer1593370

...Delivered, bouquet was less in quality than what was ordered. No balloon. Called to complain...

PissedConsumer1000721

1stop Florists and Wesley Berry Flowers Pros and Cons

Pros
  • That my mother did like the arrangement
  • Easy to order
  • Initial location on web
  • Fast delivery
  • Offered coupons
Cons
  • Never delivered and the occasion was ruined
  • Untimely delivery
  • Lack of response from customer service
  • Awful customer service
  • Failure to deliver product
  • Bait and switch on order

1stop Florists and Wesley Berry Flowers Most Positive Reviews

Top rated reviews
5

I ordered a spa kit for a stressed out sister for her birthday so she could relax and enjoy her birthday that will soon...

5

I ordered flowers for a funeral, and flowers were never delivered. I have emailed twice, no reply. I spoke with...

1stop Florists and Wesley Berry Flowers Most Critical Reviews

Lowest rated reviews
1

Order d flowers 4 friend s 50th BD.The flowers depicted show d a beautiful bouquet of flowers priced $19.95" Best...

1

I ordered flowers on 8/26/2014 for same day delivery. The deals on line were great. I selected a floral arrangement...

1stop Florists and Wesley Berry Flowers Latest Reviews

Recent published reviews
1

I needed my gift delivered by a certain time today October 24, 2019. UPS has changed my delivery date 5 times not sure...

Read all 97 reviews

I signed up with them ordered the clover mini...received it broken. I called and they said mail it back they would send...

Read all 2594 reviews

1stop Florists and Wesley Berry Flowers Products and Services

Most reviewed product and services
  • 1stop Florists Delivery Service (48 reviews)
  • 1stop Florists Arrangement (10 reviews)
  • 1stop Florists Same Day Delivery Service (8 reviews)
  • Wesley Berry Flowers Flowers (990 reviews)
  • Wesley Berry Flowers Delivery Service (390 reviews)
  • Wesley Berry Flowers Arrangement (363 reviews)