PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1stop Florists and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1stop Florists
Teleflora

1stop Florists and Teleflora Overview

Total reviews 99 435
Company responses 0 0
Issues resolved 1 5

1stop Florists and Teleflora Consumer Ratings

Rank
40 out of 245 in Flowers / Florist category
36 out of 245 in Flowers / Florist category
Delivery Service
17 in category
20 in category
Product or Service Quality
29 in category
32 in category
Customer service
29 in category
34 in category
Advertised vs Delivered
35 in category
34 in category

1stop Florists and Teleflora Rating Details

Delivery Service
1.6 (57 reviews)
1.6 (175 reviews)
Reviewer's quote

Flowers were ordered 3 days in advance and despite 4 follow up calls on the requested delivery date, they were never delivered. Recipient tries reaching the local florist who not only didn’t answer their phone, they had no Voice mail set up and used the excise of “no contact” for their reason for...

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...I paid a $20 delivery fee. The flowers did not arrive that day. When I called I was told the florist tried and no one was home...

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Product or Service Quality
1.2 (54 reviews)
1.2 (154 reviews)
Reviewer's quote

Disgraceful service $90 spent 4 days notice for delivery, even went on live chat on delivery day to confirm all was good as Im in uk ordering for my young daughter who is studying in USA , was told all ok on schedule, to then be sent an email 3 hours later saying could not access to deliver no gate...

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...At that point the customer service rep didn't even attempt to call the florist. Called at 2, they reached the florist. Supposedly the flowers were in route...

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Customer service
1.3 (53 reviews)
1.2 (205 reviews)
Reviewer's quote

...I called customer service and they said "Sorry we dropped the ball " . no reason why this happened..

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I eventually located a number to call and spoke to a customer service representative. I explained the scenario, and she said that she would follow up with the florist responsible for the delivery and see about having them issue me a refund. I told her that I didnt pay that party, nor did I contract...

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Advertised vs Delivered
1.1 (52 reviews)
1.1 (167 reviews)
Reviewer's quote

I needed my gift delivered by a certain time today October 24, 2019. UPS has changed my delivery date 5 times not sure when it’s going to get there. This is a sympathy gift and very important to be delivered today...

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Ordered a premium arrangement after my daughter delivered my grand baby. Balloons were missing and the bouquet wasnt even close to what I ordered..

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1stop Florists and Teleflora Pros and Cons

Pros
  • That my mother did like the arrangement
  • Easy to order
  • Pictured flowers
  • Flower picture i never received
  • Anticipation of beautiful arrangement
Cons
  • Never delivered and the occasion was ruined
  • Untimely delivery
  • Did not deliver on time as promised
  • Customer service
  • Never got flowers
  • Delivered product

1stop Florists and Teleflora Most Positive Reviews

Top rated reviews
5

I ordered a spa kit for a stressed out sister for her birthday so she could relax and enjoy her birthday that will soon...

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5

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

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5

Very pleased and satisfied with the delivery

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3.9

What I ordered was the Deck of Halls Tree and what I received was something you can buy at Home Depot. Asked for 12/17/2...

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1stop Florists and Teleflora Most Critical Reviews

Lowest rated reviews
1

Order d flowers 4 friend s 50th BD.The flowers depicted show d a beautiful bouquet of flowers priced $19.95" Best...

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1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

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1

I placed an order for flowers to be delivered. The day of the scheduled delivery I received an email they could not...

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1

I ordered flowers for my girlfriend, instructed and payed extra to have them delivered before lunch time to her job. It...

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1stop Florists and Teleflora Latest Reviews

Recent published reviews
1

Flowers were ordered 3 days in advance and despite 4 follow up calls on the requested delivery date, they were never...

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1.4

I have ordered flowers from Teleflora for years. Never have I been so completely disappointed as my last order. I...

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1

Disgraceful service $90 spent 4 days notice for delivery, even went on live chat on delivery day to confirm all was...

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No votes

Flower arrangement for deceased Marine Veteran. Not exactly what I ordered. Was not premium, not even standard. Very...

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1stop Florists and Teleflora Products and Services

Most reviewed product and services
  • 1stop Florists Delivery Service (48 reviews)
  • 1stop Florists Arrangement (10 reviews)
  • 1stop Florists Same Day Delivery Service (9 reviews)
  • Teleflora Delivery Service (124 reviews)
  • Teleflora Flowers (75 reviews)
  • Teleflora Arrangement (66 reviews)