PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1stop Florists and Teleflora as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1stop Florists
Teleflora

1stop Florists and Teleflora Overview

Total reviews
97
422
Company responses
0
0
Issues resolved
1
5

Teleflora was first mentioned on PissedConsumer on May 16, 2008 and since then this brand received 422 reviews. It is 325 reviews more than 1stop Florists received since Dec 20, 2016. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with 1stop Florists customer support team and Teleflora customer service.

1stop Florists and Teleflora Consumer Ratings

Rank
31 out of 277 in Flowers / Florist category
35 out of 277 in Flowers / Florist category
Delivery Service
17 in category
20 in category
Product or Service Quality
24 in category
27 in category
Customer service
24 in category
29 in category

According to consumer ratings and reviews, 1stop Florists ranks 4 points higher in the Flowers / Florist category than Teleflora. People gave 1stop Florists 1.7 stars for Delivery Service criterion in Flowers / Florist category and it is 43 points higher than the worst rated brand in this category. At the same time, Teleflora was rated 1.6 stars for Delivery Service criterion in this category and it is 40 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Teleflora has a higher rating than Teleflora. Regarding Customer service criterion, consumers gave 1stop Florists 1.3 stars and it is 60% greater than other in category. Teleflora however was rated 1.3 stars and it is 52% greater than other in category.

1stop Florists and Teleflora Rating Details

Delivery Service
1.7 (55 reviews)
1.6 (169 reviews)
Reviewer's quote

...UPS has changed my delivery date 5 times not sure when it’s going to get there. This is a sympathy gift and very important to be delivered today. I will never use this company again..

Shangra

...Horrendous customer service..

Rilla
Product or Service Quality
1.2 (52 reviews)
1.2 (146 reviews)
Reviewer's quote

...this 4 days ago, so if there was an issue with stock, I would have rather been informed so I could’ve made other arrangements with another flower delivery service. At this point, it is the day of our anniversary and I am stuck. THE WORST PART is that THEY DID THIS TO me on Valentine’s Day of this year and gave me a $50...

Robert

I call customer service thinking it would be an easy fix to get the correct arrangement sent to my mother however when I called they pretty much said right off the bat that they would not be sending the correct bouquet but said they could give me a discount code for my next order for 40% off....

Sara Elkorchi
Customer service
1.3 (51 reviews)
1.3 (197 reviews)
Reviewer's quote

...I called customer service and they said "Sorry we dropped the ball " . no reason why this happened..

KAREN S

...The order was “with florist” for hours!!! I called customer service again. This time the woman I spoke with wasn’t nearly as nice. She stated that the delivery date was the 18th and they still had time to fill it...

Juliana A

1stop Florists and Teleflora Pros and Cons

Pros
  • That my mother did like the arrangement
  • Easy to order
  • Pictured flowers
  • Anticipation of beautiful arrangement
  • Flower picture i never received
Cons
  • Never delivered and the occasion was ruined
  • Untimely delivery
  • Lack of response from customer service
  • Customer service
  • Never got flowers
  • Delivered product

1stop Florists and Teleflora Most Positive Reviews

Top rated reviews
5

I ordered a spa kit for a stressed out sister for her birthday so she could relax and enjoy her birthday that will soon...

4.9

It's correct that you let the company knew what you felt about their product. Be reminded that any company who sell...

1stop Florists and Teleflora Most Critical Reviews

Lowest rated reviews
1

Order d flowers 4 friend s 50th BD.The flowers depicted show d a beautiful bouquet of flowers priced $19.95" Best...

1

I had flowers delivered to my mothers funeral. They sent something completely different than the picture i ordered...

1stop Florists and Teleflora Latest Reviews

Recent published reviews
1

I needed my gift delivered by a certain time today October 24, 2019. UPS has changed my delivery date 5 times not sure...

Read all 97 reviews
2.7

Pictured here is the premium bouquet I ordered (biggest size) vs. what my recipient received. This is painful to see! I...

Read all 422 reviews

1stop Florists and Teleflora Products and Services

Most reviewed product and services
  • 1stop Florists Delivery Service (48 reviews)
  • 1stop Florists Arrangement (10 reviews)
  • 1stop Florists Same Day Delivery Service (8 reviews)
  • Teleflora Delivery Service (120 reviews)
  • Teleflora Flowers (71 reviews)
  • Teleflora Arrangement (63 reviews)