PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1ink and Staples as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1ink
2.3
Staples
2.0
1ink
Staples

1ink and Staples Overview

Total reviews 59 890
Company responses 0 0
Issues resolved 1 5

1ink and Staples Consumer Ratings

Rank
135 out of 898 in Gadgets and Accessories category
162 out of 536 in Supermarkets and Malls category
Product or Service Quality
186 in category
141 in category
Customer service
87 in category
162 in category
Price Affordability
78 in category
133 in category
Warranty
105 in category
125 in category

1ink and Staples Rating Details

Product or Service Quality
1.8
(17 reviews)
1.9
(162 reviews)
Reviewer's quote

I wrote the them for a refund of recently bought cartridges but no response or action by Service Department. This is a horrible company to do business..

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...Customer service was not their concern, So I asked his name and he told me Jeff. I asked his last name and he hung up on me...

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Customer service
2.2
(17 reviews)
1.3
(232 reviews)
Reviewer's quote

After the delivery date came and went, I called customer service and the individual I spoke with was not very friendly, nor was she very courteous. She stated that UPS was the issue not them. When I asked for a refund and to cancel my order I was told I would not get a refund, and could not cancel...

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Customer service number not answered and chat takes you to a Pay for Answers site. Why does no one answer the phone number?..

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Price Affordability
3.1
(17 reviews)
2.5
(151 reviews)
Reviewer's quote

...I am truly impressed with the quality and price. I have enjoyed ink for half the cost while keeping the highest quality of my product to my clients..

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She explained that without a receipt, you get the lowest price the item ever sold for. I suppose that makes sense, if I didnt have a receipt in my hand showing what I paid for it! Heres how I look at it. Staples was going to take a perfectly new chair mat, give me $15 and turn around and sell that...

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Warranty
2.2
(17 reviews)
1.8
(135 reviews)
Reviewer's quote

On three occasions the supposed original Epson ink cartridges I received from them were not accepted by my Epson Printer.

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...At Staples we have a 14 day return policy on technology items and the laptop would be backed up with a limited 1 year warranty with the manufacturer HP. I forwarded your feedback as a suggestion towards any future improvements. I am glad to hear that your friend was able to assist and save you money...

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1ink and Staples Pros and Cons

Pros
  • I liked that they sent me a shipping label
  • Easy to contact customer service
  • Cheap
  • Helpful manager
  • Friendliness of the cashiers
  • Customer service reps
Cons
  • Product did not deliver what i expected
  • Very poor product
  • Spam spam spam spam
  • Poor customer service
  • Incompetence that cost me money
  • How i was treated

1ink and Staples Most Positive Reviews

Top rated reviews
5

I have multiple brands of printers. You have supplied me ink supplies for all of them. I am truly impressed with the...

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5

Sent a friend in with specifics on printer I wanted since he is computer illiterate. He tried to talk to sales...

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5

I ordered a 5-pk of 564xl & received promptly. The color crts. didn't load the first time , so I called & they sent me...

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5

First of all, I am not a Pissed customer.
My request was to align my in store account with a website account in order for...

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1ink and Staples Most Critical Reviews

Lowest rated reviews
1

I never signed up for their emails but they spam me daily. When I try to manage subscriptions, it won't let me...

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1

forget their cs. they are all in the philippines. when reouted to stateside agent, it took 1 dis-connect and another 20...

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1

On three occasions the supposed original Epson ink cartridges I received from them were not accepted by my Epson...

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1

I got an iPad from Woodstock staples for my birthday that came with a cracked screen on the side white part. I went...

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1ink and Staples Latest Reviews

Recent published reviews
1.5

I wrote the them for a refund of recently bought cartridges but no response or action by Service Department. This is a...

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No votes

After going to staples to print my documents multiple times I was never asked to fill out my information if I brought in...

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No votes

I WANT TO RETURN THEM FOR THE RIGHT SIZE.THE SIZE I NEED
IS ONN.HP564XL CAN I RETURN THE ONES I PURCHASED FROM YOU AND DO...

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No votes

A friend trying to send me a letter from Winnipeg to the Philippines and he had to pay 200 dollars for a envelope. The...

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