PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1ink and Staples as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1ink
Staples

1ink and Staples Overview

Total reviews
55
829
Company responses
0
0
Issues resolved
1
4

1ink and Staples Consumer Ratings

Rank
105 out of 808 in Gadgets and Accessories category
84 out of 332 in Supermarkets and Malls category
Warranty
50 in category
56 in category
Product or Service Quality
90 in category
71 in category
Customer service
54 in category
81 in category
Price Affordability
63 in category
71 in category

1ink and Staples Rating Details

Warranty
2.3 (15 reviews)
1.9 (117 reviews)
Reviewer's quote

I ordered 4 ink cartridges and it took more than 2 weeks to come after the delivery date on the shipping email. After the delivery date came and went, I called customer service and the individual I spoke with was not very friendly, nor was she very courteous. She stated that UPS was the issue not...

Read full review

I purchased an office chair from Staples. The description stated that it can be used on carpeted or hardwood floor. When the chair arrived and it was assembled saw a label on the bottom of the seat. It stated "this can will cause damage to hardwood floor" and that I needed to buy a different set of...

Read full review
Product or Service Quality
1.9 (15 reviews)
1.9 (140 reviews)
Reviewer's quote

will go back to office depot for original 952XL cartridges as this was a waste of over $200 which I could have gotten a little less but better quality. photos available but not scanned into computer due to bad quality. I have not returned unused cartridges due to Covid 19 restrictions and not able...

Read full review

...waiting to print 18 photos wheres the Customer Service ! it isnt at that store..

Read full review
Customer service
2.3 (15 reviews)
1.3 (201 reviews)
Reviewer's quote

...Next step was to call 1ink customer service. Got right through and the rep. advised to me to unplug my printer for 60 secs...

Read full review

...When I called customer service, they denied accepting the cartridge back and indicated that the package must be unopened. Plus, the tine limit of 90 days had expired to return the product. So let me understand the policy of Staples - they sell you a product that is defective...

Read full review
Price Affordability
3.3 (15 reviews)
2.4 (132 reviews)
Reviewer's quote

...I am truly impressed with the quality and price. I have enjoyed ink for half the cost while keeping the highest quality of my product to my clients..

Read full review

...Ebay had the same product for same price. That particular store downsized many years ago like other locations. It should not have been necessary to order PRESIDENT DAY sale item but they obviously had low inventory BAIT-AND-SWITCH scam in play...

Read full review

1ink and Staples Pros and Cons

Pros
  • I liked that they sent me a shipping label
  • Easy to contact customer service
  • Helpful manager
  • Friendliness of the cashiers
  • Customer service reps
Cons
  • Product did not deliver what i expected
  • Spam spam spam spam
  • Prolific spammer
  • Poor customer service
  • Incompetence that cost me money
  • Unethical attitude to customers

1ink and Staples Most Positive Reviews

Top rated reviews
5

I have saved a humongous amount of money using the 1ink catridges, and over a very long time, only one has failed to...

Read full review
5

Sent a friend in with specifics on printer I wanted since he is computer illiterate. He tried to talk to sales...

Read full review
5

I bought a 1ink black toner cartridge and got bad results. The test print page showed the letters all came out fine....

Read full review
5

One of the managers at the store in Morganton, Kendal, was beyond rude to me an my family when we went to buy a laptop...

Read full review

1ink and Staples Most Critical Reviews

Lowest rated reviews
1

I ORDERED A SET OF INK CARTRIDGES ON AUGUST 8TH 2014 AND CHARGED IT TO MY DISCOVER CARD. A FEW DAYS AFTER RECEIVING...

Read full review
1

On April 17, 2014, I bought a new Lenovo Desktop and paid $260 for the "Two-Year Total Support" package. I bought this...

Read full review
1


The cartridge I ordered wouldn't work. It needed a chip to on the cartridge. When I emailed 1ink, they had no respon...

Read full review
1

I am a professional writer & photographer and I made a beautiful Art & Photo Book with Staples on-line service....

Read full review

1ink and Staples Latest Reviews

Recent published reviews
1.3

I ordered 4 ink cartridges and it took more than 2 weeks to come after the delivery date on the shipping email. After...

Read full review
No votes

Dear Staples,
You are an established business, yes covid virus - but customer service first, don't think holy than though...

Read full review
No votes

I put in the black cartridge and it is saying not enough ink so therefore it is not printing. I haven't put in the...

Read full review
4

I was next in line, after waiting 15 minutes, and the one in charge of the print shop move me aside and waited on his...

Read full review

1ink and Staples Products and Services

Most reviewed product and services
  • 1ink Subscription (3 reviews)
  • 1Ink Cartridge Replacement (1 review)
  • Staples Manager (109 reviews)
  • Staples Customer Care (63 reviews)
  • Staples Repair (27 reviews)