PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Petco and 1800PetMeds as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Petco
1800PetMeds

Petco and 1800PetMeds Overview

Total reviews
958
0
Company responses
0
0
Issues resolved
12
0

Petco and 1800PetMeds Consumer Ratings

Rank
57 out of 369 in Pet Stores category
265 out of 372 in Pet Medicine and Veterinary Clinics category
Customer service
54 in category
No votes
Price Affordability
51 in category
No votes
Discounts and Special Offers
39 in category
No votes
Website
47 in category
No votes

Petco and 1800PetMeds Rating Details

Customer service
1.7 (325 reviews)
No votes
Reviewer's quote

No one would answer the phone to make appointment,so I did call customer service and they said to call my local store . I told them that I did that is why I am calling you,they said nothing that they could do. so then I get a email from Costco telling me to call customer service...

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No items

Price Affordability
2.4 (274 reviews)
No votes
Reviewer's quote

...it to the clerk, we were rather surprised that the manager would not take a manufacture coupon that we had also for that item in conjunction with the online price. I tried to explain to customer service that the manufacture of the food was solely responsible for the reimbursement of their coupon, but the store looks at that as two discounts. I thought that was...

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No items

Discounts and Special Offers
2.3 (261 reviews)
No votes
Reviewer's quote

...went to the vet had to get antibiotics and special shampoo. Petco offered me to use the self wash which I tried thinking that would be ok. Nope same thing happened...

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No items

Website
2.5 (260 reviews)
No votes
Reviewer's quote

I purchased some aquarium gravel online through Petco's website. Immediately afterwards I realized I would rather just order it from the store and and do curb side pickup in order to save on shipping. I went to cancel my order through Petco, and the Petco site said you had to call them for...

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No items

Petco and 1800PetMeds Pros and Cons

Pros
  • Product
  • Variety of goods for sale
  • Clean
No votes
Cons
  • Poor customer service
  • How dog was handled
  • Horrible customer service
No votes

Petco and 1800PetMeds Most Positive Reviews

Top rated reviews
5

Every time I patronize Kernersville Petco, I have an extremely positive experience. The staff are always polite, friend...

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No votes
5

I took my 3 year old small poodle to petco to get the full package I didnt mind spending the money they were nice at...

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No votes

Petco and 1800PetMeds Most Critical Reviews

Lowest rated reviews
1

First time to Petco... A brand new Riverside store opened in Fresno and thought I would try their grooming services...

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No votes
1

I had two absolutely unacceptable experiences with Petco selling through Amazon. I bought a bird cage from Petco in mid...

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No votes

Petco and 1800PetMeds Latest Reviews

Recent published reviews
1

No one would answer the phone to make appointment,so I did call customer service and they said to call my local store...

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No votes
5

Dog harness broke with only a month of use

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No votes

Petco and 1800PetMeds Products and Services

Most reviewed product and services
  • Petco Grooming Service (111 reviews)
  • Petco Customer Care (93 reviews)
  • Petco Manager (89 reviews)