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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 479 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $145 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Flowers 3
  • Website 2
  • Variety of products 1
  • Phone agents were nice 1
  • Overall service 1

Customers don't like

  • Did not deliver the product29
  • Extremely poor customer service14
  • Bad refund policy5
  • Quality of product3
  • Long wait for refund3
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Wesley Berry Flowers

Flowers / Florist
  • 8 ISSUES RESOLVED
  • 2600 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $129 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Initial location on web 9
  • Fast delivery 6
  • Offered coupons 5
  • Pricing 2
  • On time delivery 2

Customers don't like

  • Awful customer service214
  • Failure to deliver product70
  • Bait and switch on order44
  • Extreme overpricing43
  • False advertising32
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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