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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 462 TOTAL REVIEWS
  • $29K CLAIMED LOSSES
  • $147 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Flowers 3
  • Website 2
  • Customer service rep was nice and apologetic 1
  • Variety of products 1
  • Phone agents were nice 1

Customers don't like

  • Did not deliver the product29
  • Extremely poor customer service14
  • Bad refund policy5
  • Long wait for refund3
  • Quality of product2
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Teleflora

Flowers / Florist
  • 4 ISSUES RESOLVED
  • 296 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $136 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Very disappointed 5
  • Pictured flowers 4
  • Anticipation of beautiful arrangement 2
  • Flowers not as pictured 2
  • Flower picture i never received 2

Customers don't like

  • Being lied to7
  • Delivered product5
  • Never got flowers5
  • Failure to offer refund3
  • Quality received3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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