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1800Flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 591 TOTAL REVIEWS
  • $32K CLAIMED LOSSES
  • $138 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Flowers 3
  • Website 2
  • Pretty pictures online 2
  • Variety of products 1
  • Phone agents were nice 1

Customers don't like

  • Did not deliver the product27
  • Extremely poor customer service13
  • Bad refund policy6
  • Quality of product4
  • Long wait for refund3
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Telefleurs

Flowers / Florist
  • 0 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
  • $113 CLAIMED LOSSES
  • $57 AVERAGE LOSS
1.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Ease of ordering 1

Customers don't like

  • Poor communication for adequate delivery time1
  • Last minute notification of unavailable chosen item1
  • Lack of response to emails1

Products by Telefleurs

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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