PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sharis Berries and 1800Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sharis Berries
1800Flowers

Sharis Berries and 1800Flowers Overview

Total reviews
567
663
Company responses
0
0
Issues resolved
6
6

1800Flowers was first mentioned on PissedConsumer on Feb 25, 2008 and since then this brand received 663 reviews. It is 96 reviews more than Sharis Berries received since May 10, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Sharis Berries customer support team and 1800Flowers customer service.

Sharis Berries and 1800Flowers Consumer Ratings

Rank
38 out of 354 in Food Delivery category
33 out of 356 in Flowers / Florist category
Customer service
27 in category
26 in category
Product or Service Quality
39 in category
32 in category
Advertised vs Delivered
37 in category
19 in category

Sharis Berries and 1800Flowers Rating Details

Customer service
1.6 (308 reviews)
1.3 (236 reviews)
Reviewer's quote

...What matters to them is revenue ONLY! Their customer service is ridiculous - layers of people who you can't understand and who work very hard to not give you a refund, even though the company did not deliver on their product. JUST SAY NO!!..

PissedConsumer1730346

I called customer service and was connected to someone that I could not understand and could not understand me, not to mention the background noise was very loud. I was told the flowers would be redelivered, and that I would receive an email with a survey, as well as a confirmation. Still waiting...

Joshua S
Product or Service Quality
1.6 (293 reviews)
1.1 (192 reviews)
Reviewer's quote

Ordered for fathers day paid an extra 12.99 for certain day delivery. That day came and passed. They were shipped the day they were supposed to be delivered. 2 days later and still no chocolate.. called and lady said oh well things happen can re ship to you on monday and you will have them next...

Barbara G

Contacted customer service and was told "nothing can be done" I asked for a refund of the delivery fee, and, again, was told nothing could be done "because it's in transit. " That's straight up a lie. So, not only is 1800Flowers incapable of scheduling/making a delivery on time, their customer...

Toney P
Advertised vs Delivered
1.4 (283 reviews)
1.2 (205 reviews)
Reviewer's quote

Confirmed delivery, florist delivered at 11:05 am..

Kayton

Called Tuesday to verify delivery and was told was not delivered as florist did not have the time of the wake (that is not needed). 1800 Flowers did not reach out to me (my phone number listed for addl info) by phone or email. I would not have known there was an issue and the arrangement was not...

Anne F

Sharis Berries and 1800Flowers Pros and Cons

Pros
  • Good product at times
  • Good customer service
  • Convenience
  • Pretty pictures online
  • Website
  • Flowers
Cons
  • Poor customer service
  • Customer service
  • Poor customer service and poor order processing over phone
  • Did not deliver the product
  • Extremely poor customer service
  • Bad refund policy

Sharis Berries and 1800Flowers Most Positive Reviews

Top rated reviews
5

I received the Valentine's Day strawberries and roses. The roses were very small. They seemed like miniature roses. The...

5

I ordered flowers for my sick mother in the hospital. I paid extra money for same day shipping. Not only were the...

Sharis Berries and 1800Flowers Most Critical Reviews

Lowest rated reviews
1

I went to this site to order some berries for my Mother for Mother's Day. They did not show the amount of shipping on...

1

1-800-Flowers has the worst product and service I have ever encountered. My 98 year old grandmother had a mini-stroke la...

Sharis Berries and 1800Flowers Latest Reviews

Recent published reviews
1

I believe that this company takes orders regardless of whether they can fill them on time. Then when they don't deliver...

Read all 567 reviews
1

Our company signed up for the passport program to do all of our sympathy or congratulations flowers and 3 out of 4...

Read all 663 reviews

Sharis Berries and 1800Flowers Products and Services

Most reviewed product and services
  • Sharis Berries Shipping Service (190 reviews)
  • Sharis Berries Strawberries (75 reviews)
  • Sharis Berries Customer Care (59 reviews)
  • 1800flowers Delivery Service (203 reviews)
  • 1800flowers Flowers (153 reviews)
  • 1800flowers Arrangement (82 reviews)