PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1800Flowers and Sharis Berries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1800Flowers
Sharis Berries

1800Flowers and Sharis Berries Overview

Total reviews
663
564
Company responses
0
0
Issues resolved
6
6

1800Flowers was first mentioned on PissedConsumer on Feb 25, 2008 and since then this brand received 663 reviews. It is 99 reviews more than Sharis Berries received since May 10, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with 1800Flowers customer support team and Sharis Berries customer service.

1800Flowers and Sharis Berries Consumer Ratings

Rank
33 out of 356 in Flowers / Florist category
38 out of 353 in Food Delivery category
Customer service
26 in category
27 in category
Advertised vs Delivered
19 in category
37 in category
Product or Service Quality
32 in category
39 in category

1800Flowers and Sharis Berries Rating Details

Customer service
1.3 (236 reviews)
1.6 (307 reviews)
Reviewer's quote

I called customer service and was connected to someone that I could not understand and could not understand me, not to mention the background noise was very loud. I was told the flowers would be redelivered, and that I would receive an email with a survey, as well as a confirmation. Still waiting...

Joshua S

But while I am on the phone with Shari’s Berries customer service person, I get a confirmation of my order for that day 8/13/19. So that proved I had never been notified my order was canceled and did not have the opportunity to have done something else for my daughter’s special birthday. The...

PissedConsumer1623909
Advertised vs Delivered
1.2 (205 reviews)
1.4 (282 reviews)
Reviewer's quote

Called Tuesday to verify delivery and was told was not delivered as florist did not have the time of the wake (that is not needed). 1800 Flowers did not reach out to me (my phone number listed for addl info) by phone or email. I would not have known there was an issue and the arrangement was not...

Anne F

Confirmed delivery, florist delivered at 11:05 am..

Kayton
Product or Service Quality
1.1 (192 reviews)
1.6 (292 reviews)
Reviewer's quote

Contacted customer service and was told "nothing can be done" I asked for a refund of the delivery fee, and, again, was told nothing could be done "because it's in transit. " That's straight up a lie. So, not only is 1800Flowers incapable of scheduling/making a delivery on time, their customer...

Toney P

Ordered for fathers day paid an extra 12.99 for certain day delivery. That day came and passed. They were shipped the day they were supposed to be delivered. 2 days later and still no chocolate.. called and lady said oh well things happen can re ship to you on monday and you will have them next...

Barbara G

1800Flowers and Sharis Berries Pros and Cons

Pros
  • Pretty pictures online
  • Website
  • Flowers
  • Good product at times
  • Good customer service
  • Convenience
Cons
  • Did not deliver the product
  • Extremely poor customer service
  • Bad refund policy
  • Poor customer service
  • Customer service
  • Poor customer service and poor order processing over phone

1800Flowers and Sharis Berries Most Positive Reviews

Top rated reviews
5

I ordered flowers for my sick mother in the hospital. I paid extra money for same day shipping. Not only were the...

5

I received the Valentine's Day strawberries and roses. The roses were very small. They seemed like miniature roses. The...

1800Flowers and Sharis Berries Most Critical Reviews

Lowest rated reviews
1

1-800-Flowers has the worst product and service I have ever encountered. My 98 year old grandmother had a mini-stroke la...

1

I went to this site to order some berries for my Mother for Mother's Day. They did not show the amount of shipping on...

1800Flowers and Sharis Berries Latest Reviews

Recent published reviews
1

Our company signed up for the passport program to do all of our sympathy or congratulations flowers and 3 out of 4...

Read all 663 reviews
1.6

My wife and I received an advertisement (see attached) from Sharis Berries company that contained no bar or redemption c...

Read all 564 reviews

1800Flowers and Sharis Berries Products and Services

Most reviewed product and services
  • 1800flowers Delivery Service (203 reviews)
  • 1800flowers Flowers (153 reviews)
  • 1800flowers Arrangement (82 reviews)
  • Sharis Berries Shipping Service (190 reviews)
  • Sharis Berries Strawberries (75 reviews)
  • Sharis Berries Customer Care (59 reviews)