1800flowers vs Justflowers

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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 416 TOTAL REVIEWS
  • $27.6K CLAIMED LOSSES
  • $153 AVERAGE LOSS
1.5
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Website and variety 2
  • Flowers 2
  • Lied to customer 1
  • No integrity 1
  • Never again 1

Customers don't like

  • Service11
  • Did not deliver10
  • Delivery7
  • Poor resolution of this issue4
  • Quality of product4

Products by 1800flowers

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Justflowers

Flowers / Florist
Has verified representatives
  • 0 ISSUES RESOLVED
  • 10 COMPANY RESPONSES
  • 249 TOTAL REVIEWS
  • $20.8K CLAIMED LOSSES
  • $155 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Website 2
  • Customer service called me to ask question on the characters 2
  • Choices and the site 1
  • Which was not clear to them 1
  • How they handled the issue 1

Customers don't like

  • Lied about delivery7
  • Incompetent delivery failure5
  • False advertising4
  • Spoiled a very special occasion by not delivering the flowers4
  • Lied about guarantee4

Products by Justflowers

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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