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1800Flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 595 TOTAL REVIEWS
  • $32.3K CLAIMED LOSSES
  • $138 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Flowers 3
  • Website 2
  • Pretty pictures online 2
  • Variety of products 1
  • Phone agents were nice 1

Customers don't like

  • Did not deliver the product27
  • Extremely poor customer service13
  • Bad refund policy6
  • Quality of product4
  • Long wait for refund3
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Justflowers

Flowers / Florist
Has verified representatives
  • 0 ISSUES RESOLVED
  • 10 COMPANY RESPONSES
  • 345 TOTAL REVIEWS
  • $33.3K CLAIMED LOSSES
  • $192 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Website 2
  • Customer service called me to ask question on the characters 2
  • Same-day delivery guarantee 1
  • How they handled the issue 1
  • Easy to use website 1

Customers don't like

  • Spoiled a very special occasion by not delivering the flowers5
  • Lied about delivery5
  • False advertising4
  • Incompetent delivery failure3
  • Fraud3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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