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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 462 TOTAL REVIEWS
  • $29K CLAIMED LOSSES
  • $147 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Diversity of Products or Services
  • Flowers 3
  • Website 2
  • Customer service rep was nice and apologetic 1
  • Variety of products 1
  • Phone agents were nice 1

Customers don't like

  • Did not deliver the product29
  • Extremely poor customer service14
  • Bad refund policy5
  • Long wait for refund3
  • Quality of product2
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Gifttree

Flowers / Florist
Has verified representatives
  • 0 ISSUES RESOLVED
  • 12 COMPANY RESPONSES
  • 80 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $78 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Turnaround Time
Diversity of Products or Services
  • Arrived on day i selected 2
  • Price 2
  • Ease of ordering 2
  • Ordering was easy 2
  • That they kept in touch by email 1

Customers don't like

  • Not delivered3
  • Inability to fix the problem3
  • Non delivery of order3
  • Being lied to2
  • Delivery estimation was a lie inability to fix problem2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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