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1800Flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 603 TOTAL REVIEWS
  • $32.4K CLAIMED LOSSES
  • $138 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Flowers 3
  • Website 2
  • Pretty pictures online 2
  • Variety of products 1
  • Phone agents were nice 1

Customers don't like

  • Did not deliver the product27
  • Extremely poor customer service13
  • Bad refund policy6
  • Quality of product4
  • Long wait for refund3
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Ftd

Flowers / Florist
  • 7 ISSUES RESOLVED
  • 609 TOTAL REVIEWS
  • $44.6K CLAIMED LOSSES
  • $153 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Pretty website 4
  • Nice colorful website 3
  • Maybe the pictures on the website 3
  • Pretty ads on website 2
  • Pictures were lovely 2

Customers don't like

  • Customer service29
  • False order information5
  • Communication of issues5
  • Failure to deliver as promised4
  • Failure to fulfill my order3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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