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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 471 TOTAL REVIEWS
  • $29.2K CLAIMED LOSSES
  • $146 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Flowers 3
  • Website 2
  • Overall service 1
  • Variety of products 1
  • Phone agents were nice 1

Customers don't like

  • Did not deliver the product29
  • Extremely poor customer service14
  • Bad refund policy5
  • Long wait for refund3
  • Quality of product3
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Ftd

Flowers / Florist
  • 7 ISSUES RESOLVED
  • 580 TOTAL REVIEWS
  • $44.1K CLAIMED LOSSES
  • $155 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Turnaround Time
  • Pretty website 4
  • Nice colorful website 3
  • No followthrough 2
  • Pretty ads on website 2
  • Pictures were lovely 2

Customers don't like

  • Customer service9
  • False order information5
  • Communication of issues4
  • Failure to deliver as promised4
  • Failure to fulfill my order3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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