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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 516 TOTAL REVIEWS
  • $30.2K CLAIMED LOSSES
  • $143 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Turnaround Time
  • Flowers 3
  • Website 2
  • Variety of products 1
  • Phone agents were nice 1
  • Overall service 1

Customers don't like

  • Did not deliver the product26
  • Extremely poor customer service12
  • Bad refund policy6
  • Quality of product4
  • Long wait for refund3
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Ftd

Flowers / Florist
  • 7 ISSUES RESOLVED
  • 595 TOTAL REVIEWS
  • $44.6K CLAIMED LOSSES
  • $154 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Turnaround Time
  • Pretty website 4
  • Nice colorful website 3
  • Pretty ads on website 2
  • Pictures were lovely 2
  • No followthrough 2

Customers don't like

  • Customer service28
  • False order information5
  • Failure to deliver as promised4
  • Communication of issues4
  • Failure to fulfill my order3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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