PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1800Flowers and From You Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1800Flowers
From You Flowers

1800Flowers and From You Flowers Overview

Total reviews
741
1519
Company responses
0
0
Issues resolved
7
13

1800Flowers and From You Flowers Consumer Ratings

Rank
44 out of 237 in Flowers / Florist category
36 out of 237 in Flowers / Florist category
Customer service
No votes
28 in category
Delivery Service
No votes
29 in category
Exchange, Refund and Cancellation Policy
No votes
22 in category
Advertised vs Delivered
No votes
25 in category

1800Flowers and From You Flowers Rating Details

Customer service
No votes
1.3 (575 reviews)
Reviewer's quote

...The customer service representative was rude and act like I owed her something. When request a refund. I was told only 50% would be refunded...

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...HORRIBLE CUSTOMER SERVICE, HORRIBLE FOLLOW UP!. OR lack there of!..

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Delivery Service
No votes
1.4 (496 reviews)
Reviewer's quote

...I will make it up to her with another company of course! So upsetting I would have gladly used another delivery service and will do so from now on. Unacceptable way to do business. And the girl I spoke to could have cared less and just kept repeating the same scripted apology...

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... called your customer service department the first representative basically explained that there was nothing that she could do she would make contact with the delivery service to see why they were late. I called a second time and the representative was very nice and she actually offered me a small credit. Just wante...

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Exchange, Refund and Cancellation Policy
No votes
1.4 (508 reviews)
Reviewer's quote

...Eventually through Twitter they told me they would refund1/2 of what I paid. So basically they are making me pay for the item I never ordered. Who does that? That is straight up stealing...

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...Joshua the representative hung up on me and I do not have a cancellation number nor do I have any way to knowing if this is resolved..

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Advertised vs Delivered
No votes
1.2 (438 reviews)
Reviewer's quote

I ordered two bouquets in cases to be delivered for Easter for my two daughters. They never were sent. I kept getting daily messages on my phone that they were ready to be delivered...

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I was expecting flowers to be delivered on June 12,2020 and no delivery was made and no contact to let us know the delivery was not made..

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1800Flowers and From You Flowers Pros and Cons

Pros
  • Pretty pictures online
  • Website
  • Flowers
  • Website
  • Ease of ordering
  • Company responded to complaint
Cons
  • Did not deliver the product
  • Extremely poor customer service
  • Bad refund policy
  • Customer service
  • Failed delivery
  • Lack of customer service

1800Flowers and From You Flowers Most Positive Reviews

Top rated reviews
5

I ordered flowers for my sick mother in the hospital. I paid extra money for same day shipping. Not only were the...

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5

I ordered flowers for my niece and chose the same day delivery option. The company called on same day and said they...

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5

1800FLOWERS.COM is a TOTAL RIP-OFF!! WHAT YOU ORDER IS NOT WHAT YOU GET!!
I live in Florida. I was enticed by a Paypal...

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5

Failed to deliver when promised. Ruined Valentine's day for my wife and I. If u cant keep up with orders then u...

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1800Flowers and From You Flowers Most Critical Reviews

Lowest rated reviews
1

1-800-Flowers has the worst product and service I have ever encountered. My 98 year old grandmother had a mini-stroke la...

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1

I had ordered flowers to be delivered to my friend on her birthday on Sep 2. They have not been delivered and the compan...

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1

I ordered a box of chocolate strawberries and then got sucked into buying a second gift, pretzels, that would be...

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1

I called and ordered flowers and a bear for my anniversary on 9/15/14 and was told if I wanted it done that day I had...

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1800Flowers and From You Flowers Latest Reviews

Recent published reviews
1

I ordered two bouquets in cases to be delivered for Easter for my two daughters. They never were sent. I kept getting...

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No votes

I ordered lovely rose arrangement for daughter's birthday.
Gave all info, including charge card info.
I ordered online.
Lat...

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1.4

This company should be in the hands of the Attorney General for New York - if you want your heart broken because flowers...

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1

About 1 1/2 weeks ago I ordered flowers and a cake for my daughter's birthday July 1. Today I get confirmation the...

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1800Flowers and From You Flowers Products and Services

Most reviewed product and services
  • 1800flowers Delivery Service (234 reviews)
  • 1800flowers Flowers (159 reviews)
  • 1800flowers Arrangement (82 reviews)
  • From You Flowers Delivery Service (376 reviews)
  • From You Flowers Flowers (365 reviews)
  • From You Flowers Arrangement (246 reviews)