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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 523 TOTAL REVIEWS
  • $30.3K CLAIMED LOSSES
  • $142 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Turnaround Time
  • Flowers 3
  • Website 2
  • Variety of products 1
  • Phone agents were nice 1
  • Overall service 1

Customers don't like

  • Did not deliver the product26
  • Extremely poor customer service12
  • Bad refund policy6
  • Quality of product4
  • Long wait for refund3
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From You Flowers

Flowers / Florist
  • 7 ISSUES RESOLVED
  • 1300 TOTAL REVIEWS
  • $57.2K CLAIMED LOSSES
  • $117 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Turnaround Time
  • Website 15
  • Ease of ordering 10
  • Company responded to complaint 7
  • Website and prices 5
  • I could have flowers delivered 5

Customers don't like

  • Customer service23
  • Lack of customer service19
  • Failed delivery19
  • Guarantee is false17
  • Misrepresentation15
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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