PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about 1800Flowers and From You Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

1800Flowers
From You Flowers

1800Flowers and From You Flowers Overview

Total reviews
665
1451
Company responses
0
0
Issues resolved
6
12

From You Flowers was first mentioned on PissedConsumer on Oct 29, 2007 and since then this brand received 1451 reviews. It is 786 reviews more than 1800Flowers received since Feb 25, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with 1800Flowers customer support team and From You Flowers customer service.

1800Flowers and From You Flowers Consumer Ratings

Rank
34 out of 277 in Flowers / Florist category
33 out of 277 in Flowers / Florist category
Customer service
27 in category
25 in category
Delivery Service
26 in category
27 in category
Advertised vs Delivered
19 in category
20 in category

According to consumer ratings and reviews, From You Flowers ranks 1 points higher in the Flowers / Florist category than 1800Flowers. People gave 1800Flowers 1.3 stars for Customer service criterion in Flowers / Florist category and it is 60 points higher than the worst rated brand in this category. At the same time, From You Flowers was rated 1.3 stars for Customer service criterion in this category and it is 62 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that From You Flowers has a higher rating than From You Flowers. Regarding Advertised vs Delivered criterion, consumers gave 1800Flowers 1.2 stars and it is 78% greater than other in category. From You Flowers however was rated 1.2 stars and it is 77% greater than other in category.

1800Flowers and From You Flowers Rating Details

Customer service
1.3 (238 reviews)
1.3 (538 reviews)
Reviewer's quote

I called customer service and was connected to someone that I could not understand and could not understand me, not to mention the background noise was very loud. I was told the flowers would be redelivered, and that I would receive an email with a survey, as well as a confirmation. Still waiting...

Joshua S

...When you call customer service, you only hear ads to but a cruise. THIS IS A SCAM COMPANY..

PissedConsumer1751378
Delivery Service
1.4 (212 reviews)
1.4 (459 reviews)
Reviewer's quote

...I will make it up to her with another company of course! So upsetting I would have gladly used another delivery service and will do so from now on. Unacceptable way to do business. And the girl I spoke to could have cared less and just kept repeating the same scripted apology...

Kristina M

... called your customer service department the first representative basically explained that there was nothing that she could do she would make contact with the delivery service to see why they were late. I called a second time and the representative was very nice and she actually offered me a small credit. Just wante...

Victory
Advertised vs Delivered
1.2 (206 reviews)
1.2 (398 reviews)
Reviewer's quote

...They were to be delivered by noon and mother waited all day but flowers never came. They lied about attempted delivery and delivery by nine pm. They lied on their email to customer that they attempted delivery and again when they emailed that they would deliver by nine pm...

PissedConsumer1748318

...Left on hold the 1st time, could not contact flower shop 2nd time, was told delivered 3rd time. So called where they were to be delivered. She did not receive...

PissedConsumer1763610

1800Flowers and From You Flowers Pros and Cons

Pros
  • Pretty pictures online
  • Website
  • Flowers
  • Website
  • Ease of ordering
  • Company responded to complaint
Cons
  • Did not deliver the product
  • Extremely poor customer service
  • Bad refund policy
  • Customer service
  • Failed delivery
  • Lack of customer service

1800Flowers and From You Flowers Most Positive Reviews

Top rated reviews
5

I ordered flowers for my sick mother in the hospital. I paid extra money for same day shipping. Not only were the...

5

I ordered flowers for my niece and chose the same day delivery option. The company called on same day and said they...

1800Flowers and From You Flowers Most Critical Reviews

Lowest rated reviews
1

1-800-Flowers has the worst product and service I have ever encountered. My 98 year old grandmother had a mini-stroke la...

1

I had ordered flowers to be delivered to my friend on her birthday on Sep 2. They have not been delivered and the compan...

1800Flowers and From You Flowers Latest Reviews

Recent published reviews
1

Birthday flowers for mother in Florida never arrived. They were to be delivered by noon and mother waited all day but...

Read all 665 reviews
2.1

Please my order before 9am. Checked updated regularly. Nothing changed. Called 4 different time & spoke to 4 different...

Read all 1451 reviews

1800Flowers and From You Flowers Products and Services

Most reviewed product and services
  • 1800flowers Delivery Service (204 reviews)
  • 1800flowers Flowers (153 reviews)
  • 1800flowers Arrangement (82 reviews)
  • From You Flowers Flowers (362 reviews)
  • From You Flowers Delivery Service (358 reviews)
  • From You Flowers Arrangement (243 reviews)