1800flowers vs From You Flowers

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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 416 TOTAL REVIEWS
  • $27.6K CLAIMED LOSSES
  • $153 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Website and variety 2
  • Flowers 2
  • Lied to customer 1
  • No integrity 1
  • Never again 1

Customers don't like

  • Service11
  • Did not deliver10
  • Delivery7
  • Poor resolution of this issue4
  • Quality of product4

Products by 1800flowers

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From You Flowers

Flowers / Florist
  • 6 ISSUES RESOLVED
  • 1172 TOTAL REVIEWS
  • $54.4K CLAIMED LOSSES
  • $120 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Turnaround Time
  • Website 15
  • Ease of ordering 10
  • Company responded to complaint 6
  • Delivered on time 5
  • Website and prices 4

Customers don't like

  • Failed delivery48
  • Lack of customer service41
  • Misrepresentation31
  • Guarantee is false27
  • No offer for full refund13

Products by From You Flowers

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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