PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Edible Arrangements and 1800Flowers as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Edible Arrangements
1800Flowers

Edible Arrangements and 1800Flowers Overview

Total reviews
832
744
Company responses
0
0
Issues resolved
7
7

Edible Arrangements and 1800Flowers Consumer Ratings

Rank
58 out of 261 in Food Delivery category
44 out of 241 in Flowers / Florist category
Customer service
No votes
29 in category
Website
No votes
32 in category
Turnaround Time
No votes
30 in category
Product or Service Quality
No votes
38 in category

Edible Arrangements and 1800Flowers Rating Details

Customer service
No votes
1.3 (287 reviews)
Reviewer's quote

...This is really frustrating and I am not happy with the customer service..

Read full review

...The customer service representative was rude and act like I owed her something. When request a refund. I was told only 50% would be refunded...

Read full review
Website
No votes
1.9 (223 reviews)
Reviewer's quote

Edible arrangements and Holly Springs, North Carolina and The corporate office neglected to shut down the store and website for ordering and led tons of people, including myself, to believe that orders went through successfully. I have a confirmation number and a drafted account, but no...

Read full review

...Because the website was not working, I had to call (and wait) for a representative. I placed my order & clearly told her my mother was in a nursing facility. No problem...

Read full review
Turnaround Time
No votes
1.3 (218 reviews)
Reviewer's quote

...There was no time window given for delivery. So when attempt was made my recipient was not home. The delivery man calls and just says he is there...

Read full review

...Don't waste your time and money - look elsewhere. N..

Read full review
Product or Service Quality
No votes
1.1 (230 reviews)
Reviewer's quote

...No customer service skills and no inconvenience apologies. I am disappointed with her actions and no apologies. Just take a total of 2 hours out a family celebrating a Veteran...

Read full review

...Called customer service the following day and canceled order for non-delivery. Was told credit would be on credit card. Got call from "supervisor" at 1-800-flowers to confirm that order was canceled...

Read full review

Edible Arrangements and 1800Flowers Pros and Cons

Pros
  • So mad that i used your company
  • Very easy to order
  • Ease of ordering
  • Pretty pictures online
  • Website
  • Flowers
Cons
  • Customer service
  • Lack of desire to solve issue
  • Very poor customer service
  • Did not deliver the product
  • Extremely poor customer service
  • Customer service

Edible Arrangements and 1800Flowers Most Positive Reviews

Top rated reviews
5

Beauitful arrangements but horrible customer care..........

Read full review
5

I ordered flowers for my sick mother in the hospital. I paid extra money for same day shipping. Not only were the...

Read full review
5

I ordered a delivery from the Pinellas Park store, near St. Petersburg Fl.
I called the person that was getting the deli...

Read full review
5

1800FLOWERS.COM is a TOTAL RIP-OFF!! WHAT YOU ORDER IS NOT WHAT YOU GET!!
I live in Florida. I was enticed by a Paypal...

Read full review

Edible Arrangements and 1800Flowers Most Critical Reviews

Lowest rated reviews
1

Yes, I have a major complaint!! I ordered by phone to our local store on 10/17, and specifically told the young man that...

Read full review
1

1-800-Flowers has the worst product and service I have ever encountered. My 98 year old grandmother had a mini-stroke la...

Read full review
1

I ordered a $100 edible areangement for my moms 49th birthday and was very disappointed! The fruits were old and...

Read full review
1

I ordered a box of chocolate strawberries and then got sucked into buying a second gift, pretzels, that would be...

Read full review

Edible Arrangements and 1800Flowers Latest Reviews

Recent published reviews
No votes

Because my order was delivered on Thursday to my sons house like it was supposed to when he got out of the hospital

Read full review
1.8

sister-in-law, whom I have known for 72 years passed away. I ordered a large floral arrangement for last night's wake....

Read full review
1

My pick up time was 9am it is now 9:30 and the doors are still locked I should be at my destination

Read full review
No votes

Called to order flowers and fruit for my daughters daughter's birthday. Looked at my checking account this morning and...

Read full review

Edible Arrangements and 1800Flowers Products and Services

Most reviewed product and services
  • Edible Arrangements Delivery Service (205 reviews)
  • Edible Arrangements Fruit Arrangement (170 reviews)
  • Edible Arrangements Arrangement (85 reviews)
  • 1800flowers Delivery Service (234 reviews)
  • 1800flowers Flowers (159 reviews)
  • 1800flowers Arrangement (82 reviews)