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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 479 TOTAL REVIEWS
  • $29.3K CLAIMED LOSSES
  • $145 AVERAGE LOSS
1.5
Customer service
Website
Discounts and Special Offers
Turnaround Time
  • Flowers 3
  • Website 2
  • Variety of products 1
  • Phone agents were nice 1
  • Overall service 1

Customers don't like

  • Did not deliver the product25
  • Extremely poor customer service11
  • Bad refund policy5
  • Quality of product3
  • Long wait for refund3
Delete
  • 3 ISSUES RESOLVED
  • 452 TOTAL REVIEWS
  • $38.9K CLAIMED LOSSES
  • $251 AVERAGE LOSS
1.5
Customer service
Website
Discounts and Special Offers
Turnaround Time
  • So mad that i used your company 3
  • Ease of ordering 3
  • Idea 2
  • Customer service 2
  • Very easy to order 1

Customers don't like

  • Lack of desire to solve issue10
  • Ignored by customer service6
  • Do not return calls5
  • Delivery5
  • Customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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