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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 521 TOTAL REVIEWS
  • $30.3K CLAIMED LOSSES
  • $142 AVERAGE LOSS
1.5
Customer service
Discounts and Special Offers
Website
Turnaround Time
  • Flowers 3
  • Website 2
  • Variety of products 1
  • Phone agents were nice 1
  • Overall service 1

Customers don't like

  • Did not deliver the product26
  • Extremely poor customer service12
  • Bad refund policy6
  • Quality of product4
  • Long wait for refund3
Delete
  • 5 ISSUES RESOLVED
  • 473 TOTAL REVIEWS
  • $39.4K CLAIMED LOSSES
  • $246 AVERAGE LOSS
1.6
Customer service
Discounts and Special Offers
Website
Turnaround Time
  • So mad that i used your company 3
  • Ease of ordering 3
  • Idea 2
  • Customer service 2
  • Very easy to order 1

Customers don't like

  • Customer service17
  • Lack of desire to solve issue10
  • Ignored by customer service6
  • Do not return calls5
  • Delivery5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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