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1800flowers

Flowers / Florist
  • 3 ISSUES RESOLVED
  • 473 TOTAL REVIEWS
  • $29.2K CLAIMED LOSSES
  • $146 AVERAGE LOSS
1.5
Customer service
Website
Discounts and Special Offers
Turnaround Time
  • Flowers 3
  • Website 2
  • Overall service 1
  • Variety of products 1
  • Phone agents were nice 1

Customers don't like

  • Did not deliver the product29
  • Extremely poor customer service14
  • Bad refund policy5
  • Long wait for refund3
  • Quality of product3
Delete
  • 3 ISSUES RESOLVED
  • 445 TOTAL REVIEWS
  • $38.8K CLAIMED LOSSES
  • $252 AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Turnaround Time
  • So mad that i used your company 3
  • Ease of ordering 3
  • Customer service 2
  • Very disappointed that you didnot deliver 2
  • Idea 2

Customers don't like

  • Lack of desire to solve issue10
  • Do not return calls6
  • Ignored by customer service6
  • Delivery5
  • Customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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